Regional IT Support Analyst - търсене свободни работни места и продължават при поискване

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Regional IT Support Analyst Работа › Оператори в кол център We are looking for a We are looking for a Regional IT Support Analyst to join our busy and dynamic team in our Sofia office!WHY WE NEED YOU:You will provide IT service and technical support to the local office and other locations as requiredThe endpoint software and hardware servicing and support will be your main responsibilityWe always strive for customer support excellence and you will have full ownership of jobs assigned and keeping customers up to dateTo record all work and actions in, and maintenance of, you will be using the Jira Service Desk systemThere might be occasional travel to provide IT support at global live events.WHO ARE WE LOOKING FOR:As an IT Support Analyst, you have relevant experience gained in a similar role within an IT environmentMultitasking and IT service skills are some of your greatest skillsOccasionally you might be required to work out of hours workYou can prioritize and work within tight time scales in order to meet deadlinesYou will be working as part of a team, but we are looking for a self-starter able to make progress with attention to detail minimal supervisionYou have strong problem solving and analytical skills and the ability to work on own initiative and seek support/guidance when appropriateYou communicate easily with both technical and non-technical staff and have excellent customer service skillsYou have a deep understanding of IT Security fundamentalsYou have experience with Microsoft Windows 10 and Apple Mac devices in a Windows Server domain environmentYour experience also includes supporting personal IT equipment such as laptops, monitors, tablets, smartphones and other peripheralsAS THE IDEAL CANDIDATE, YOU WILL HAVE:You are familiar with ITIL and IT networking and communication protocols and solutionsYou have worked with Microsoft Windows 10 in a Windows Server domain environmentYou are available for on-call workWHAT’S IN IT FOR YOU?Our experience-based salaries are competitive, and we provide advice and dedicated assistance to those moving to Sofia.Your package will include:Health and Dental Insurance for you, your partner, and your children (if you all live at the same address)A personal interest allowance to let you learn something new or pursue a hobbyA great yearly bonus based on performanceA 1,000 BGN as congratulations if you have a baby whilst you work for usPersonal e-learning courses and training supporting the development in your career22 days annual leaveA sports’ card membership valid across the countryIn-house yoga and gymnastic classes, as well as dancesDiscounts as a compliment form us among different servicesFree snacks, fruits and drinks in the officeWHAT HAPPENS NEXT?If you’re what we’re looking for, next up will be a phone interview. And if that goes well, we’ll meet you for a face-to-face interview.THE GROUP PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.comPlease note we cannot accept general applications; this inbox is just for providing support to those who need it.

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Online Business Assistant Customer Support & Order Support Agent Работа › Оператори в кол център 1 250 лв Ние сме фирма, занимаваща се с онлайн търговия в Европа и Америка. Вече над 4 години успешно се развиваме и разширяваме дейността и асортимента си.За офиса ни в София, търсим позитивни и мотивирани хо... гр. София днес Наблюдавай Ние сме фирма, занимаваща се с онлайн търговия в Европа и Америка. Вече над 4 години успешно се развиваме и разширяваме дейността и асортимента си. За офиса ни в София, търсим позитивни и мотивирани хора, които да се включат в екип „Асистент в онлайн бизнес, Оператор онлайн поръчки Обслужване на клиенти“. Изисквания: - Умение за работа с клиенти и отлични комуникационни способности; - Свободно владеене на Английси език, в устна и писмена форма; - Свободно опериране с компютър, Интернет и работа с нови компютърни програми; - Възприемчивост към нова информация и бърза адаптация; - Позитивно, мотивирано и проактивно отношение; - Умение за работа в екип; - Точност и умение за справяне с крайни срокове и динамика в работата; - Имате за цел да се развивате, повишавате продажбите и оборотите на компанията. Ние Ви предлагаме: - Първоначално платено обучение и последващи надграждащи месечни обучения; - Работа в позитивна, мотивираща среда; - Работа в млад екип; - Възможност за развитие на личностните и професионални качества и потенциал за растеж; - Бонуси при постигане на таргети; - Вашите таланти и добри идеи ще бъдат признати и наградени! Имате интерес и отговаряте на нашите изисквания? Моля изпратете своето CV. Само избрани кандидати за интервю ще получат обратна връзка от нас. Всички ваши лични данни са защитени от закона и ще бъдат третирани строго конфиденциално.

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IT Support Support informatique (French/Français) Работа › IT специалисти и програмисти 2 500 лв MyPriorIT est une société informatique basée à Sofia qui assure le support et la supervision pour d'autres sociétés basées en France.Description du poste :Nous recherchons un technicien/administrateu... гр. София днес Наблюдавай MyPriorIT est une société informatique basée à Sofia qui assure le support et la supervision pour dautres sociétés basées en France. Description du poste : Nous recherchons un technicien/administrateur système pour entretenir, mettre à niveau et gérer des logiciels, des postes de travail et des serveurs.Lautonomie est une compétence nécessaire pour ce poste.Vous devrez être en mesure de diagnostiquer et de résoudre les problèmes rapidement.Vous devez également avoir un bon relationnel.Votre objectif sera de vous assurer que les infrastructures fonctionnent de manière fluide et efficace. Responsabilités : Installer et configurer les logiciels et le matérielMaintenir les serveurs et les outilsConfigurer les comptes et les postes de travailSurveiller les performances et maintenir les systèmes en fonction des exigencesRésoudre les problèmes et les pannesRédiger et mettre à jour des bases de connaissances Conditions : Convient aux candidats juniorsMaîtrise du français (langlais sera également apprécié)Expérience avec les bases de données et les réseaux (LAN, WAN) serait un plusAutonomie dans la gestion et la résolution des incidentsExcellentes compétences en communication Ce que propose lentreprise : Opportunité demploi stable et dévolution de carrièreSalaire attractif Merci denvoyer votre CV en français !

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Budget Impact Analyst Работа › IT специалисти и програмисти Ognianova Talent Sourcing Ltd, license # 3094, operating under the brand Tallentyx, searches for one of its customers, HTA Ltd. Ognianova Talent Sourcing Ltd, license # 309412.11.2020, operating under the brand Tallentyx, searches for one of its customers, HTA Ltd. Budget Impact Analyst HTA Ltd. is an international consultancy partnering with leading pharmaceutical and medical devices manufacturers, investors, and funds, with projects in Europe, Africa, Middle East, and Southeast Asia. HTA Ltd. helps build the road from investment to health technology, to healthcare – in a professional, conscious, competent, and qualitative way, complying with scientific standards, aiming at making the healthcare systems better and efficient. Our Mission is to make healthcare systems better and efficient by using evidence-based and value-based approaches in everything we do. About the position: • Conducting scientific research on pharmacology of drugs, epidemiology, market shares of drugs, etc. • Developing & fill in an excel models with calculations sheets • Developing patient flows • Patients’ data sorting and processing • Translation of documents and scientific papers • Analyzing data • Transfer and adaptation of scientific documents You are the ideal candidate if: • You have a background in healthcare science, or are last-year students in Biology, Molecular Biology, Biotechnology, Pharmacy, and are interested in a career in health technology assessment and analysis of the budget impact • You have graduated, with a degree in Accounting, Finance, Business Administration, Economy, or area related to mathematical sciences • You communicate freely in English and Bulgarian, spoken and written • You are proficient with MS Office applications, especially MS Excel • You are able to work with programs for statistical analysis such as SPSS • You work equally good in independent and team-based work environment • You can operate with minimal supervision • Your experience with Mendeley would be considered an advantage • You possess highly developed analytical skills with the ability to process large quantities of information to evaluate costs, benefits, and project outcomes We offer: • Substantial in-house and international training in health technology assessment and budget impact analysis • Stable job and career development opportunities • Full continuous training and career development • Support and learning • Competitive salary • Employee referral bonuses & Recognition programs Interested? Please submit your CV to n.ognianova@tallentyx.com no later than 12. December 2021

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Technical Service Desk Analyst Работа › Оператори в кол център The role: The role: Technical Service Desk AnalystWe are looking for a Technical Service Desk Analyst to join our Casino DevOps team based in Bulgaria.Our tech teams work remotely within Bulgaria, occasionally you’ll need to come to the office in Sofia. Not often, but up to 4-5 times a month and of course, we’ll cover all related expenses. Working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.Why we need you:We are looking for a Technical Service Desk Analyst who can strategically partner with our full range of IT teams to drive the release and deployment process. You will be running both schedules and build controls to ensure that deployment of releases deliver new functionality while protecting the quality and integrity of existing services.You will be responsible for:Triage incidents and communicate to the relevant Business Operations and Casino Delivery group.Deploy and validate software releases through the different stages and environments.Engage collaboratively with peers to create and maintain tools to collectively define and improve pipeline framework capabilities.Proactively identify, recommend, and implement improvements to support the existing change and configuration management process.Collaborate with stakeholders in developing and executing a robust test and release process.Who are we looking for:-Experience in a similar role (Service Desk or DevOps)Automation tool experience such as Jenkins or similar.A degree in a STEM subject or equivalent experience in a quantitative field.Understanding of release processes within the software development life cycleExcellent communication, collaboration, and leadership skills with technical organizations and management teams.Curious and driven to acquire new skills autonomously.Collaborative, accountable, creative, agile and are driven by a passion for doing what is right.As the ideal candidate, you will have:Experience in a similar role would be a plus. Previous experience within the online gaming industry and a knowledge of our products would be desirable.What’s in it for you?You will hone and expand your skills and grow your carrier in areas of online gaming and complex enterprise systems of the size and complexity found in large financial institutions.The salary for this job is based on experience, so whilst we are not able to go into detail at this stage, we can say that we offer great salary packages and also like to throw in a discretionary annual performance bonus. In addition, we provide advice and financial relocation assistance to those moving to Bulgaria.We offer health and dental insurance for you, your partner and your children (if you all live at the same address). In addition, you are entitled to a personal allowance interest which encourages our employees to upskill themselves or pursuing a hobby. A baby bounty is offered to our employees as well, granting 1000 BGN upon the birth of a child.Our in-house training and development team deliver fantastic support in terms of developing your skills and helping you progress your career. In the office there is always free fresh fruit, snacks and drinks. In addition, we contribute a certain amount to the transportation and lunch expenses of our employees.Our employees can always enroll to our sports program, and in terms of relaxation we have a playroom, including a PlayStation and a pool table. Our social team organizing great events; including our sensational summer and Christmas parties.What happens next?We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.

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User Acceptance Testing QA Analyst Работа › Оператори в кол център The role:We are looking for a UAT analyst to join our busy and dynamic team based in our Sofia, Bulgaria office.Our tech teams work remotely within Bulgaria, occasionally you’ll need to come to the of... гр. София днес Наблюдавай The role:We are looking for a UAT analyst to join our busy and dynamic team based in our Sofia, Bulgaria office.Our tech teams work remotely within Bulgaria, occasionally you’ll need to come to the office in Sofia. Not often, but up to 4-5 times a month and of course, we’ll cover all related expenses. Working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.The team’s primary goal is to be defect-preventive with the use of a risk-based approach to testing incorporating manual execution.Why we need you:As part of our strong UAT testing team you will analyze project documentation to ensure a detailed understanding of business requirements and where necessary – work with stakeholders to ensure completeness. You will play the user’s role to ensure company standards are met and smooth user experience. Documentation may include business requirements, functional specifications, process flow diagrams and user stories, produced at varying levels of formality, dependent on risk and complexity.Who are we looking for:If you are curious by nature and passionate about quality testing, willing to go the extra mile to find defects before our external customers do and have great attention to details, then you could be a perfect fit. You should display strong analytical skills that, combined with domain and product knowledge, will guarantee the most efficient planning. As a UAT analyst, you will act as the quality advocate for our internal clients and the players, looking beyond simple Pass/Fail states to identify usability issues and make recommendations for improvements.You must be technically-minded with great written and spoken communication skills, as well as the ability to work in an agile and collaborative manner.Analysis and PlanningAnalyze project documentation to ensure a thorough understanding of business and technical requirements.Author test designs and liaise with the project stakeholders for review and feedback before publishing in readiness for commencing testing.Provide informal estimates of testing effort based on content and risk.Identify the test conditions, then design and author relevant test scenarios and test cases which will effectively exercise the item under test, applicable to both new and existing product functionality.Develop UAT test planBe able to identify and select test cases to be automated.TestingConfigure the test environments in readiness for the execution.Care for the integrity of the environment and the data to ensure there are no false results.Execute the agreed set of test cases, in line with the Test Plan and development project schedule, clearly and accurately reporting test results for quality and progress.Create detailed defects in Jira and coordinate with development team for a quick fixRetest defects when the fix is committed to the affected environment, and provide sign-off or remedial action recommendations on behalf of QA.Support the business in the execution of Acceptance Testing.CoreDevelop and maintain healthy collaborative relationships with other parts of the business and colleagues.Provide balanced information to the project management so that informed decisions can be made.Be an agile thinker who can adapt to changing situations.Be organized and able to cope under pressure, assessing the risks and priorities to adjust your scope on the fly.As ideal candidate, you will have1 year experience in User Acceptance Testing4 years experience with software testing4 years experience testing mobile and web applications3-4 years commercial experience as a QA or business analyst. Knowledge of JIRA and test management toolsStrong analytical skillsDetailed orientedDesirable Degree or certificate with an information technology focus preferredKnowledge of Automated Testing Tools (e.g. Selenium, Cucumber, Gherkin)Poker, Sports betting and Casino experience as user What’s in it for you?The salary for this job is based on experience, so whilst we are not able to go into detail at this stage, we can say that we offer great salary packages and a discretionary annual performance bonus.We offer health and dental insurance for you, your partner and your children (if you all live at the same address).In addition, you are entitled to a personal allowance interest which encourages our employees to upskill themselves or pursuing a hobby. A baby bounty is offered to our employees as well, granting 1000 BGN upon the birth of a child.Our in-house training and development team deliver fantastic support to develop your skills and support you in progressing your career.In the office there is always free fresh fruit, snacks and drinks. In addition, we contribute a certain amount to the transportation and lunch expenses of our employees.Our employees can always enroll to our sports program, and in terms of relaxation we have a playroom, including a PlayStation and a pool table. Our social team organizing great events; including our sensational summer and Christmas parties.What happens next?We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.The Group:PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of FTSE 100 index of the London Stock Exchange, which brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com.Please note we cannot accept general applications; this inbox is just for providing support to those who need it. #LI-remote

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Incident Analyst (Night Shift) Работа › Оператори в кол център The role: Incident Analyst (Night Shifts) We are looking for an Incident Analyst for our night shifts to join our Technical Service Operations team in Sofia, Bulgaria; to be responsible for the owners... гр. София днес Наблюдавай The role: Incident Analyst (Night Shifts) We are looking for an Incident Analyst for our night shifts to join our Technical Service Operations team in Sofia, Bulgaria; to be responsible for the ownership, execution, and continuous improvement of our Incident Management processes and work as part of the wider Service Management (ITSM) function, tasked with delivering value across the lifecycle of IT Services, from creation to management and upkeep.You will have the opportunity to get involved in a huge breadth of dynamic projects and initiatives whilst also helping to build and grow a brand new ITSM function within the organization.Why we need youWe are building a new team of Incident Analysts, that will cover night shifts and who will manage the full cycle of major IT Incidents. The role reports directly to the Team Lead – Incident Management, who is situated in Sofia. Are you our next star player?You will have the chance to work in a collaboration with both technical and business units in the organization. Your contribution will have a direct impact to the internal customer experience as well as the public interface for incident management.You will be in a position where to building strong relationships with stakeholders and constantly seeking customer feedback to ensure adequate service levels.Some of your responsibilities:Report to the Team Lead, Incident Management, and help deliver incident management best-practices to reduce and mitigate the impact and severity of incidents for our customers.Own the overall process for incident tickets to minimalize the impacts on the business and customers ensuring all incidents are recorded, assessed, classified, prioritized, assigned and actioned appropriately.Work closely with other Incident Management teams to ensure continuous improvement and best practice in handling incidents.Ensure rigor and governance are sustained within ongoing incidents to support clear documentation and communication to customers, as well as timely handling of incidents between 2nd line teams.Providing pro-active and re-active incident analysis to form part of the initial problem investigations and to identify service issues.Drive cause analysis and corrective action between teams to help eliminate disruption of servicesCreate and update Knowledge Base (KB) articles for workarounds and Known Errors (KE) which are identified throughout the lifecycle of incident/problem records. Who we’re looking forYour experience:Customer-focused with previous proven experience working in a customer-facing role.ITIL Foundation certification and 1+ years’ experience working in an ITIL environment.Excellent communication skills at all levels, with an ability to convey complex problems and to translate technical language into user-friendly information.Eagerness to work in and as a team to solve incidents but without requiring micromanagement.Experience with the Atlassian Tech Stack, mainly JIRA and ConfluenceHighly motivated, pragmatic, and energetic team member, positive, determined and driven with a can-do attitude.Good relationship management skills, with an ability to establish, build and maintain influential relationships across the business.Demonstrable analytical and problem-solving skills and a good understanding of IT Service Management process frameworks.Technical background with a broad understanding of the majority of the following: Firewall and VPN technologies, TCP/IP routing, Network connectivity, Domain Names, and DNS Management, Web and Mobile services, Cloud Hosting, VMware, Windows, Linux, iOS and Android. What’s in it for you?Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:Health and dental insurance for you, your partner and your children (if you all live at the same address)A personal interest allowance to let you learn something new or pursue a hobbySocial benefit package contributing to your lunch and transportation expenses.1,000 BGN as congratulations if you have a baby whilst you work for usMultisport membershipIn-house training and development of your skills, progressing your career.What happens next?If you’re what we’re looking for, next up will be a zoom interview. And if that goes well, we’ll meet you for a final zoom interview.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of FTSE 100 index of the London Stock Exchange, which brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.comPlease note we cannot accept general applications; this inbox is just for providing support to those who need it.

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Senior Automation Business Analyst Работа › Оператори в кол център THE ROLE: SENIOR AUTOMATION BUSINESS ANALYST WE ARE LOOKING FOR AN SENIOR AUTOMATION BUSINESS ANALYST TO JOIN OUR TEAM IN SOFIA.ARE YOU OUR NEXT STAR PLAYERThe Operations Automation Senior Business A... гр. София днес Наблюдавай THE ROLE: SENIOR AUTOMATION BUSINESS ANALYST WE ARE LOOKING FOR AN SENIOR AUTOMATION BUSINESS ANALYST TO JOIN OUR TEAM IN SOFIA.ARE YOU OUR NEXT STAR PLAYERThe Operations Automation Senior Business Analyst role will play a significant part in our transformational RPA portfolio of work. The team will drive the programme through a mixture of redesign and building of new processes in the businesses chosen RPA tool. You will also be responsible for the management of relationships across multiple teams to ensure effective delivery of the portfolio, and realisation of the benefits.KEY RESPONSIBILITIESYou will play a key role in process improvement reviews to identify opportunities where automation can drive benefits and efficiencies for the business.Working with the rest of the delivery group and business SMEs you will break down and analyse existing business processes in detail to assess feasibility and to redesign those processes for an RPA supported solution.You will be required to communicate process changes and training requirements to business SMEs and key stakeholders.Set deadlines working with key stakeholders, assign responsibilities and monitor and summarise progress of your projects.Perform risk and issue management to minimise project risks and issues.Manage sub-project timelines and coordinate development testing with the operation and technology partners.Build relationships and work closely with stakeholders across the business to be well positioned to identify future opportunities for process improvement and automation solutions.Support Business Analysts through the lifecycle of their RPA projects.Assist in ensuring the team follow our governance framework.Lead and deliver several cross functional complex projects.SKILLS AND CAPABILITIESESSENTIALExcellent understanding of internal pokerstars processes or minimum of 3 years in a Business Analyst or project delivery role essentialFormalised training in Business Analysis/Project Management or Lean Six Sigma qualification desirableThe ability to handle multiple projects in a fast-paced environment.Proficiency in Visio & process mappingExperience of RPA tools and how they workThe following credentials are a distinct advantage, but not essential for the role:Relevant degree qualification desirableeCommerce industry knowledge a plusExperience utilising Lean & Agile methodologiesStrong knowledge of MS Office programsOUR VALUES • Focus on the customer • Work as a team • Strive for excellence • Have courage • Show passion WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.YOUR PACKAGE WILL INCLUDE:• Discretionary annual performance bonus of up to 35% of your annual gross salary; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up will be a zoom interview. And if that goes well, we’ll meet you for another zoom or face-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of FTSE 100 index of the London Stock Exchange, which brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.comPlease note we cannot accept general applications; this inbox is just for providing support to those who need it.

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Football Analyst Data Entry Работа › Мениджъри и експерти 1 350 лв The CompanyFootball Radar is an exciting company which is disrupting the football analytics industry. For the past ten years we have successfully devised football analytical frameworks and statistical... гр. Пловдив днес Наблюдавай The Company Football Radar is an exciting company which is disrupting the football analytics industry. For the past ten years we have successfully devised football analytical frameworks and statistical models, and as a result we have become one of the leading experts in football analytics.Our football coverage is global, we are following matches from all over the world, every match in the major European leagues and beyond is analysed, to build a precise picture of global football.Our team in PlovdivIn 2017 Football Radar opened an office in Plovdiv and have continued to grow ever since. Over the last three and a half years we have grown from a small team of 12 Analysts to over 90 Analysts. Our team in Plovdiv is responsible for all of Football Radar’s Match Analysis, focusing on both live and recorded games.As our team has grown our culture has remained the same: our Analysts are passionate about helping Football Radar become the number one experts in football. The atmosphere in our office is friendly and supportive, helping everyone perform to the highest standards. The RoleAs a Match Analyst you will be responsible for analysing both live and recorded matches from across the world and collecting and entering data using Football Radar’s software. As a Match Analyst you will learn our unique framework and develop a comprehensive understanding of how to accurately analyse matches.In the role of Match Analyst your data registrations have a big impact on Football Radar’s statistical model. Analysing games in line with our framework requires high levels of attention to detail and an expert understanding of football. At Football Radar we offer support through training, regular feedback and coaching to help you develop your football understanding and analytical skills in order to deliver the best possible data for our models. Requirements A passion for world footballExcellent attention to detailAbility to concentrate to a high level for sustained periods of timeExcellent time management skillsMinimum of B2 English levelA valid permit to work in the EU and be able to work from our Plovdiv office. Benefits Food vouchersTransport benefitSports card option How to apply Upon submitting your application, if successful at the CV screening stage you will be invited for an initial call to discuss your suitability for the position and have the chance to ask us more about the role.Following an initial short telephone interview successful candidates will be invited to attend one of our assessment centres where you will get the opportunity to experience football analytics tasks similar to those performed by our Match Analysts.The final stage of the application process is a short final interview.The successful candidates must be available for a three week training period starting on 11th January.Football Radar is an equal opportunity employer and we celebrate diversity. We are committed to creating an inclusive environment so everyone feels that they belong. If you need assistance or any adjustments to be made during the recruitment process, including how we conduct the interviews, please let us know, we will be happy to accommodate

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Senior Technical System Analyst and Digital Architect Работа › IT специалисти и програмисти 5 750 лв About us:Bulwork is the first IT recruitment agency in Bulgaria with more than 20 years of significant presence on the market. The company has established a reputation for delivering high-quality serv... гр. София днес Наблюдавай About us:Bulwork is the first IT recruitment agency in Bulgaria with more than 20 years of significant presence on the market. The company has established a reputation for delivering high-quality services to both candidates and clients. The company respects the candidates and always strives to find the most suitable and challenging job for them.About our client:Our client is one of the leading financial institutions with significant experience providing services for individual clients, small businesses and corporate clients. Its IT department counts more than 130 professionals and it is expanding constantly. It attracts and retains one of the best IT professionals and offers them first class opportunities for continuous professional growth and development. Currently, together we are looking for a:Senior Technical System Analyst and Digital ArchitectExperience: - 3+ years of professional experience as a Senior Business/System Analyst, Software Architect, Digital solutions integrator, or similar - Experience in cloud concepts architecture - AWS or Azure experience; - Knowledge of Microservices (java), APIs, cloud solutions, SOA; - Previous experience with Jenkins and/or Bamboo; - Very good command of the English language (written and verbal).Offer: - Full-time and long-term job opportunity in a stable financial institution; - Work in an international environment offering flexible working hours; - Very competitive remuneration; - Career growth and constant training covered by the organization; - Social benefits package (additional health insurance, Life/Accident insurance, food vouchers, sports card); - Preferences for the companys financial/banking products and services - discounts of mortgage loans; - Last but not least, a very stable job in a financially strong organization that is not affected by Covid-19!If you want to feel valued and to become part of a great team, please send us your CV in English or LinkedIn profile!Confidentiality of all applications is assured! Only short-listed candidates will be contacted!The candidates do not pay any taxes to the agency – the services are FREE OF CHARGE. Bulwork Company LTD - IT Recruitment Agency (license No 2107 from 01/09/2016).

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Social Media Analyst with French and fluent English Работа › Оператори в кол център 2 600 лв Social Media Analyst with French and fluent English Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! We have a brand new, fascinating role for you at one our major partner companies! Responsibilities: Assist our community and help resolve inquiries empathetically, accurately and on time Respond to user inquiries with high quality, speed, empathy and accuracy Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users Become and remain knowledgeable about client’s products and community standards Make well balanced decisions and personally driven to be an effective advocate for our community Display a strong commitment to doing what’s right for our community in supporting the client’s mission Investigate and resolve issues that are reported on clients site such as requests for account support and reports of potentially abusive content Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site Enforce Client’s Terms of Use by carefully monitoring reports of abuse on the site Review the reported content within agreed turnaround times and standards of quality Identify inefficiencies in workflows and suggest solutions Recognize trends and patterns, and escalate issues outside the company policy to the global team Qualifications: Fluent reading and writing skills in French (min. C1) Good written and verbal communication skills in English (min. C1) Awareness for political and social situation in France Knowledge of modern culture, interest in current events, pop culture and history of France Reasoning and Analytical Capabilities Open for shift working system – morning, evening and night shifts We offer: · A stable job and career development opportunities · Attractive salary · Special Discounts & Offers (Food vouchers, Multisport cards, etc.) · Additional health insurance · Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office) · Positive international working environment (Relax zones, PlayStation and billiard corners) · Continuous support and learning · Employee referral bonuses Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.

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Data Analyst at Digital Transformation and Innovations Department Работа › IT специалисти и програмисти If you have:- Bachelor’sMaster’s degree in the area of Business Administration, Information Systems, Business Information Management or similar- 4+ years of experience as a Data Analyst- Machine lea... гр. София днес Наблюдавай If you have: - Bachelor’sMaster’s degree in the area of Business Administration, Information Systems, Business Information Management or similar - 4+ years of experience as a Data Analyst - Machine learning understanding and ability to interpret modelling results - Ability to understand business data and translate it to clear outcomes - Excellent command of English - Advanced Microsoft Office 365 and Power BI knowledge - Knowledge of the data science process and good familiarity with cloud technologies - Expert communication skills and know how to interact with different stakeholders in an organization, C-level interaction and communication skills are solid advantage - Ability and eager to disrupt respectfully the key stakeholders and generate new value-add ideas - Ability to identify beneficial connections between initially unrelated topics and processes - Advanced conceptual thinking - Creative, innovative and critical thinking And you would like to: - Have a leading role in RBBG Digital Transformation program - Gain deep understanding and ability to articulate effectively the relationships between the customer journeys, data flows, business processes and banks digital technologies - Have a mission led and critical view on the implementation of main digital initiatives - Contribute to digital projects impact mapping and business justification - Collaborate and work actively with the Product owners, IT and Data architects, Tribe leads and the extended DT leadership team - Support the initial steps, communication and building sound business rationale of new digital and innovation initiatives - Take part in the process of further adoption of modern working space - Focus on the digital customer and employee journeys and experience, utilizing and developing further Design thinking expertise - Support the team of Digital transformation and innovations in successfully accomplishing the goals regarding digital transformation strategy - Prepare and effectively articulate complex presentations and analyses - Be a generator of vital improvements and ideas for future digital initiatives - Be on track with and coordinate mutual digital initiatives in Raiffeisen Bank International community You will find: - Excellent opportunities for professional and career development in the leading Bulgarian digital bank - Competitive remuneration - Various opportunities for learning and further development of the professional skills and competences - Dynamic and challenging job - Modern working environment - Additional health insurance - Life/Accident Insurance - Food vouchers - Sport card - Preferences for the bank products and services Share your future with us! Please, send your CV by using the button “Apply for this job” on the bottom of the page. Only short-listed candidates will be contacted. All applications will be treated under strict confidentiality. Personal data are under special protection in accordance with the Law for Protection of Personal Data.

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Social Media Content Review Analyst with Finnish and English гр. София, Витоша днес Постоянна

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Customer Support Professional Работа › Мениджъри и експерти ATN Europe LTD is an international company that specializes in digital night vision and thermal optics for hunting enthusiasts. Our product has been on the market for over 20 years. We are looking for... гр. София вчера Наблюдавай ATN Europe LTD is an international company that specializes in digital night vision and thermal optics for hunting enthusiasts. Our product has been on the market for over 20 years. We are looking for experienced Customer Support Professionals into our team. Required Experience: High level of English spoken and written (additional European languages are a plus). Proven customer support experience or experience as a Client Service Representative of 2 years or more. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Responsibilities: Manage large amounts of incoming phone calls. Provide accurate, valid and complete information of company products. Handle customer complaints, provide appropriate solutions and alternatives. Work in CRM Microsoft Dynamics. What We Offer: High salary. A team of people who speak the same language as you, the "language of solutions". A comfortable office near the center of Sofia. Formal employment. Convenient work schedule from 9.00 - 17.30 (Saturday, Sunday - days off). If you feel that the position is appealing to you - dont hesitate to send your resume and write a few words about why you are interested in the position.

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Customer Support with English Работа › Оператори в кол център AN ALL New Tech LTD is the Bulgaria office division for the multiple regulated investments firm AN Allnew Investments LTD leading broker of online foreign exchange (forex) trading, CFD tra... гр. София днес Наблюдавай AN ALL New Tech LTD is the Bulgaria office division for the multiple regulated investments firm AN Allnew Investments LTD leading broker of online foreign exchange (forex) trading, CFD trading, and financial investments. Our Goal is to serve global traders with access to the worlds largest and most liquid market. By offering the most advanced trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market. We are looking for a person with fluent English and previous experience as Customer Support in Forex!! Candidates with background experience more than one year would be considered with higher priority! Your Duties: • Answer clients queries in a timely and professional manner. • Identifying clients’ problems and propose relevant solutions. • Assist all internal departments and collaborating with other team members to provide high-quality support. • Assist in solving client’s issues and providing information via emails, over the phone, live chat. The ideal candidate has: • Fluent English level – both verbal and written is a Must! • Previous work experience as a Customer Support – minimum 1 year - Mandatory! • Experience with Live chat, Zendesk, CRM, Ticket systems and other. • Able to think outside the box and have the desire to pull out all the stops to solve issues. • Past experience with regulated companies will be considered with higher priority! • Other languages would be considered as a big advantage. • Past experience as sales would be considered as a plus. • Excellent computer skills. What we offer: • Attractive base salary. • Full time position – 5 days a week. • Social benefits – Multisport card. • Additional health insurance. • Birthday Gifts. • Paid Vacations, Holidays & Team buildings. • Weekly sport day (Football) + catering in the office. • Opportunities for growth to a higher position in the Company. • Variety of different food and drinks in the office. If you are energetic, passionate, team player, hungry for success and you qualify, to the upper requirements, we will be waiting for your CV - IN ENGLISH ONLY!!!

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Customer support advisor with French Работа › Оператори в кол център 2 250 лв Our partner is one of the leading outsourcing companies. Currently they are looking for support specialistto join their multilingual team on the position: Our partner is one of the leading outsourcing companies. Currently they are looking for support specialistto join their multilingual team on the position:Customer support advisor with French Main responsibilities:Providing support via phone and e-mail related to medical equipment used in hospitals (x-rays, scanners). Creating tickets for maintenance. Providing timely reports;Maintaining company`s database.The company offers:remote option; Flexible working schedule (24/7);Initial and ongoing training;Vibrant team environment;Competitive salary;Great social package. Job requirements:Fluency in French (C1 level);Working level of English (B2 level);Previous experience on a customer service role is considered as advantage;Excellent analytical skills;PC literacy.Apply NOW and join the international team!All applications will be treated strictly confidential.Only short-listed candidates will be contacted

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Client Support Specialist with Dutch Работа › Оператори в кол център 2 750 лв At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You ... гр. София днес Наблюдавай At HRS, we believe the right job can transform a persons life and the right person can transform a business. Wee passionate about connecting our candidates with the right job for them. You are not an exception! The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients. Our partner is one of the leading outsourcing companies. They are looking for experienced and motivated specialists to join their team on the position: Client Support Specialist with Dutch Main responsibilities: • Respond to incoming questions and requests regarding invoices, payments, and tariff changes; • Handle requests and advise about sales; • Increase client satisfaction and do retention. The company offers: • Online recruitment process; • Relocation package to Sofia (Bulgaria); • Initial and ongoing training; • Excellent remuneration; • Additional medical insurance; • Opportunities for career growth; • Dynamic and friendly work environment; • Team events and team building; • Working hours: Monday - Friday; • Central office location. Job requirements: • Fluent level of Dutch (level: C1); • Good level of English (level: B1-B2); • Experience as customer support is an advantage; • Higher education diploma; • Excellent communication skills and a positive attitude; • Good knowledge of MS Office and CRM systems. Apply NOW and join the international team! All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

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Italian Sport Support Associate Работа › Администрация и офис сътрудници Want to be part of the customer service team for the No.1 Sports Brand in the world?You will be passionate about the product and highly motivated to deliver exceptional customer service. You will want... гр. София днес Наблюдавай Want to be part of the customer service team for the No.1 Sports Brand in the world?You will be passionate about the product and highly motivated to deliver exceptional customer service. You will want to build a rapport with repeat customers and be as enthusiastic as they are about the brand and product.Want to be part of a friendly, international and sociable team who enjoy working together to deliver exceptional service? All whilst living in one of Europe’s most vibrant cities?Objective:The support associate will be responsible for taking inbound calls from prospective customers with regards to sports clothing and products, handling customer inquiries in a professional manner while providing the highest level of customer service. It is important to maintain a good knowledge of the sports environment and the latest gadgets in order to increase our customer support. You will be responsible for but not limited to:Offering customer service to end users/dealers in relation to a wide range of productsSupporting customersdealers via chat and phoneEnsure customer satisfaction by providing timely and accurate informationLogging detailed and accurate case notes to ensure optimal assistance for customers Experience and personal skills needed:High School EducationFluency in Italian, both written and verbalAdvanced level of EnglishYou have strong typing and PC skillsWilling to work flexible hours – Monday to SundayEnthusiastic and dynamic, you are very comfortable with communicating by phone and mailYou are outgoing and approachable, with excellent customer service and enjoy working in a team environmentYou are interested in sports and you enjoy different sports activitiesWell-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation We offer you:Competitive salaryA bright, modern and exciting place to work, with excellent staff facilitiesMedical plan fully covered by ConcentrixLife insuranceVarious career development opportunitiesAnnual reward and recognition eventsHoliday payTeam and Concentrix events Concentrix Corporation (Nasdaq: CNXC) is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. We are Different by Design.

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Car Rental Customer Support with French Работа › Оператори в кол център 1 800 лв Car Rental Customer Support Agent with FrenchNordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulti... гр. Пловдив днес Наблюдавай Car Rental Customer Support Agent with French Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! The ideal candidate: Is able to communicate freely in French and good level of English Is passionate for providing the best customer service Takes ownership of their work and multi-tasks well Is a problem solver and is able to flex to different customer profiles Main responsibilities: Deliver a high level of customer service by: Using empathy/positive language when answering questions while they’re browsing our website. Helping each customer find their ideal car. Spotting opportunities to provide information that your customer may require at a later stage. Dealing with requests between booking and pick-up. Conducting post-travel investigations after the rental has finished. Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone. For you we offer: Competitive salary A bright, modern and exciting place to work, with excellent staff facilities Transportation allowance Life insurance Annual reward and recognition events Holiday pay Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.

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Danish Speaking Support Specialist гр. София, Център днес Постоянна

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Armenian Speaking Support Specialist гр. София, Център днес Постоянна

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Chat & Email Support - Romanian - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars - Romanian – Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role,... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars - Romanian – Day Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in Romanian and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include: Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

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Chat & Email Support - German - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars - German – Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, s... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars - German – Day Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include: Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

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Customer Support Specialist with English and Portuguese Работа › Оператори в кол център Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into an e... гр. София днес Наблюдавай Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into an environment of IT support learning new technologies? As a customer support agent, you will be responsible for providing assistance to the queries of our clients, gathering information from our technical teams and sharing findings with them. What we’re looking for: Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience. Responsibilities: • You will provide client customer service support by effectively acting as a single point of contact to the customer whilst a technical team resolves critical system issues; • Triage incident service request by Outbound phone calls, email or web portal as a point of contact; • Identify and assign the incident to the appropriate severity level, category, priority, team, and engineer; • Manage the life-cycle of the incident to ensure the customer’s incident is resolved proactively communicating all updates. Competencies: • Fluency in English and Portuguese, both written and spoken; • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution; • Minimum 1-year work-related experience in customer-relationships position or similar; • Good problem-solving skills; • University degree; In return, we offer you: •Food vouchers •No overnight shifts •Transportation card for all lines •Medical insurance-one of the best in the market •Free massages in the office- every Friday •Multisport card discount •Social bonus for Marriage and Childbirth •Refer a friend RAF bonus •Corporate pieces of training and development programs •Team buildings and events •Additional corporate discounts in restaurants close to the office •Free drinks in the office/coffee and tea •Fruit days •Excellent office location Why Tek Experts? We only exist to help IT companies make a difference in the world. We make sure nothing gets in the way of them doing great things. Clients stay with us because we’re a disruptive-thinking, dynamic and fast-growing business and because of the success of our people. We believe in the power of people and the quality of our teams. They’re smart, curious, client-oriented and results-driven. If this sounds like you and you want to be part of our journey, apply now.

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Chat & Email Support - French - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars - French - Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, s... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars - French - Day Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

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Chat Support Specialist with Italian and English Работа › Оператори в кол център 1 950 лв

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Customer Support Agent with Italian - email and chat Работа › Оператори в кол център Plus500 is a successful global software company which offers a leading CFD trading platform. The company is public listed at the London Stock Exchange since 2013. The Group enables retail customers to... гр. София днес Наблюдавай Plus500 is a successful global software company which offers a leading CFD trading platform. The company is public listed at the London Stock Exchange since 2013. The Group enables retail customers to trade CFDs in more than 50 countries and in more than 2,100 different underlying global financial instruments comprising equities, ETFs, foreign exchange, indices, options and commodities. Job Definition: • Provide information about financial instruments and services of the company; • Respond to customer requests for installation, registration and regular operations with client’s software; • Provide support regarding technical, trading and financial issues to customers queries by email and chat; • Verify the request details with the customer; • Research and answer questions and solve problems for a complete customer’s satisfaction; • Follow up on the successful completion of each case; Requirements: • Fluency in the Italian language; • Fluency in the English language; • Good computer literacy; • Excellent typing skills; • Analytical and problem-solving skills; • Ability to prioritise tasks and work with minimal supervision; • Financial/Economic background or education will be considered as an advantage; • Customer service experience will be considered as an advantage; • Willingness to work on shifts; Our offer: • Great opportunity for professional and personal development within a fast growing company; • Extensive training programs; • Competitive remuneration package; • Excellent working conditions; • Cooperative team environment; If you are interested in and you would like to join our team, please send your application (CV) in English via the button below.

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Travel Support Agent with French, German or Polish Работа › Търговски представители и дистрибуция 2 300 лв Travel Support Agent with French, German or Polish Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! Do you want to work for one of the most impactful and well known European travel companies? This would be the right role for you if you: - Have excellent language skills in French, German or Polish and in English language - Have excellent communication skills - Have previous experience in a travel agency, airline reservations or similar role - this will be considered as an advantage - Have motivation for development - Are able to work on flexible shifts ABOUT YOU: -You will be a sales agent servicing an inbound telephone sales line for one of the world’s largest global online travel agencies. A key part of this role is to use your travel and sales skills to locate flights, hotels, upsell, cross-sell ancillary services, and create new bookings. - You have excellent communication skills and you would be happy to support customers with reservations in a polite and professional manner - You want to work in friendly and positive environment - You are looking for place where you can develop yourself professionally WE WILL GIVE YOU: - Very competitive salary - Salary increases upon reached milestones - Attractive performance incentives - Other than the statutory taxes, we also offer our employees a unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Transportation Allowance - Half-yearly Team Building Activities - Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications) - Monthly/Quarterly Rewards & Recognition Programs - And more! Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.

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Consultant Email Support for Spotify with Finnish (NON-VOICE) Работа в Чужбина › Други страни Are you ready to take your career to the next level?Looking to make a change TODAY?We want to meet YOU!On Spotify you can find all the music you’ll ever need – all favorite artists, albums and playlis... Извън страната вчера Наблюдавай Are you ready to take your career to the next level? Looking to make a change TODAY? We want to meet YOU! On Spotify you can find all the music you’ll ever need – all favorite artists, albums and playlists. Your daily soundtrack or a perfect mix throughout the day and night. Now you can be part of this team and help millions of people enjoy the music they love. This is the right opportunity for you if YOU: Have excellent language skills in Finnish + English language (C1 level) Have excellent communication skills Have the “it” factor Possess positive attitude and great interpersonal skill Have motivation for development Are creative Join us to: Be part of a team which support one of the biggest companies, providing legal music streaming service Demonstrate excellent communication skills and support the Premium users of Spotify via email Work in a friendly and positive environment where you can develop yourself professionally You will get to enjoy: A very competitive salary Attractive performance incentives Top-notch training Unique social benefits package which includes: additional health insurance, life insurance, food vouchers, gift vouchers, and transportation allowance Employee recognition programs It’s not just a job, it’s your career.

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1st Level Technical Support Representative - GermanFrench Работа › Оператори в кол център 2 600 лв Upright Talent Services ltd. is a boutique Staffing & Recruitment company that works cross-industry with the leading companies within the space of BPO and ITITO. We strive to bring the best oppor... гр. София вчера Наблюдавай Upright Talent Services ltd. is a boutique Staffing & Recruitment company that works cross-industry with the leading companies within the space of BPO and ITITO. We strive to bring the best opportunity to each individual we speak with and aim to maximize the potential of each encounter. For one of our clients – one of the top companies within the BPO space we are looking for an enthusiastic professional to join one of their growing Technical Support teams, supporting a leading technology provider and their corporate customers. Main Requirements: •Previous experience within the CustomerTechnical Support domain would be considered a great advantage; •Fluency in one of the following languages: German or French; •Fluency in English - above B2 level; •Strong communication and computer skills; •Good analytical capabilities and a problem-solving mindset; •Previous experience in troubleshooting would be considered an advantage. Main Responsibilities: •Respond to Customer inquiries - outbound calls and e-mail messages; •Troubleshoot and resolve customer issues – hardware & software; •Working with Premium customers – both end-clients and enterprise; •Logging client cases onto database and help improve the overall team performance. What our client offers: •Permanent contract; • Work from home till the COVID-19 Pandemic restrictions are over; •Standard working hours, and a Home OfficeWork From Home option; •Competitive remuneration and social package; •Team spirit and an excellent work environment; •Performance-related bonuses; •Additional Medical plan & Life Insurance; •Excellent Learning & Development program, with the opportunity to grow further into the technical domain. If you are interested in the position, send across your updated CV in English, and we will contact you shortly to provide further detail. (Please do not forget to add the Reference Number: NS_TS1). Approved candidates will be contacted in a timely manner. All the information is protected by the Commision for the Protection of Personal Data (Upright Talent Services Ltd. reg. № 2891).

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Chat & Email Support - Italian - Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – Italian – Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift ... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars – Italian – Night Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift role (4 nights 11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.

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Chat & Email Support PokerStars - Italian - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – Italian– Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, s... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars – Italian– Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities:• You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.

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Client Desktop Engineer (Level 3 Technical Support) Работа › IT специалисти и програмисти 3 150 лв Client Desktop Engineer (Level 3 Technical Support) ABOUT US Nordic Recruitment & Consulting offers efficient IT and rare language recruitment and business consulting in Bulgaria - and beyond. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Job Responsibilities: Create optimized and secure baseline Desktop OS images and autopilot profiles that tailor to different hardware configurations as needed Support global application packaging, deployments, documentation, and release control Leverage modern management endpoint practices to update and maintain standards for client endpoints (Windows, iOS, Android, macOS) Extensively utilize scripting to maximize productivity of platform management and endpoint health (ex.: pro-active remediation) Maintain platform security and compliance to protect data and management of segmented desktop environment Define, create and test policy updates for desktop OS in Active Directory and MS Intune Migrate endpoint workloads from legacy management services to Microsoft Endpoint Manager Utilize standard enterprise tools to develop or implement infrastructure hardware, software or other technical components Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability Manage/test and pilot desktop hardware standard for the enterprise Documents technical standards, policies, and procedures pertaining to areas of responsibility Collaborate with other global IT organizations to develop, implement, and influence standards Provide Level 3 Support through escalated incident tickets from the Service Desk and onsite Support Teams per defined Service Level Agreements (SLAs). Manage and monitor applications to ensure all components are functioning at appropriate levels. Provide support, training and assistance for all maximize efficiency & productivity of onsite IT-staff Qualifications/Skills: Excellent oral and written communication skills with a keen sense of customer service Excellent problem-solving and troubleshooting skills Process-oriented with great documentation skills Used to enterprise environments (big scale implementations) Used to work with Offshore associates Expertise in Windows desktop OS configuration, performance tuning, and policies. Deep understanding of Microsoft System Center Configuration Center 2012 (SCCM) and its Imaging process Good understanding of Microsoft Intune and Autopilot Solid understanding of Active Directory and Group Policies Basic Experience with infrastructure scripting solutions such as PowerShell, VBScript, etc. Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.

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Consultant Email Support for Spotify with German (NON-VOICE) Работа в Чужбина › Други страни Are you ready to take your career to the next level?Looking to make a change TODAY?We want to meet YOU!On Spotify you can find all the music you’ll ever need – all favorite artists, albums and playlis... Извън страната вчера Наблюдавай Are you ready to take your career to the next level? Looking to make a change TODAY? We want to meet YOU! On Spotify you can find all the music you’ll ever need – all favorite artists, albums and playlists. Your daily soundtrack or a perfect mix throughout the day and night. Now you can be part of this team and help millions of people enjoy the music they love. This is the right opportunity for you if YOU: Have excellent language skills in German + English language (C1 level) Have excellent communication skills Have the “it” factor Possess positive attitude and great interpersonal skill Have motivation for development Are creative Join us to: Be part of a team which support one of the biggest companies, providing legal music streaming service Demonstrate excellent communication skills and support the Premium users of Spotify via email Work in a friendly and positive environment where you can develop yourself professionally You will get to enjoy: A very competitive salary Attractive performance incentives Top-notch training Unique social benefits package which includes: additional health insurance, life insurance, food vouchers, gift vouchers, and transportation allowance Employee recognition programs It’s not just a job, it’s your career.

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Online Gaming Support Agent with Finnish or Norwegian Работа › Оператори в кол център 3 000 лв Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speak... гр. София днес Наблюдавай Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. IF YOU: •Are fluent in ENGLISH and FINNISH or NORWEGIAN •Want to practice your excellent communication skills while helping our customers •Have knowledge and/or experience of the online GAMING industry •Are willing to help solve complex issues and have attention to detail •Can take responsibility •Are willing to work in an international environment •Would enjoy working for a quickly developing and fast-paced business WE OFFER: • Highly competitive remuneration and social benefits package • Food vouchers, Taxi vouchers, Sport card, Health insurance • Snacks and drinks in the office • 25 days of vacation • Bonus for employee referral • Training by team leaders with great experience • The opportunity to write the history of a leading and growing multinational company • Multiple career progression opportunities in a dynamic in-house business • Environment where product expertise, professional and personal commitment are rewarded • Dynamic and friendly work environment The successful candidate will join a dynamic, light and challenging environment with big potential for growth. Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.

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Technical Support Consultant with Danish and English for McAfee Работа › Администрация и офис сътрудници Interested in new technology and excited about improving your technical skills?Keen about practicing your language skills to grow in a competitive area?Ready to take your career to the next level?If y... гр. София днес Наблюдавай Interested in new technology and excited about improving your technical skills? Keen about practicing your language skills to grow in a competitive area? Ready to take your career to the next level? If you answered yes to these questions, we would love to meet you! Be part of our team of dedicated professionals and stand a chance to provide both customer and technical support for home and home-office users via phone, chat, and remote sessions. Our ideal candidates have: Good communication skills in Danish and English Basic technical knowledge and the ability to multitask The ability to present complex information in a simple and understandable way Excellent customer service skills In this role, you will enjoy: An excellent remuneration package with benefits such as food vouchers, compliment cards, free coffee, multisport card, relocation package, buddy program, additional health & life insurance, and much more Regular working hours (Monday-Friday) Career development opportunities Teambuilding activities A great office location at Serdika Offices An ecofriendly environment (Free parking spaces for bikes) Free scheduled transportation to Serdika offices from Orlov Most It’s not just a job, it’s your career. To apply send your CV.

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Technical Support Specialist fluent in French and English Работа › Оператори в кол център 1 900 лв We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digit... гр. София днес Наблюдавай We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and its more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. As a TTEC Customer Experience Champion, You’ll Enjoy: Extensive training programs;Environment that stimulates achievement and excellent customer service;Competitive remuneration package;Access top notch business best practices;Work in a challenging and pleasant business environment. What You’ll be Doing: As a Brand Ambassador, you will be the first point of contact for both our business and consumer customer base, responding to multichannel queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore, we will provide you with all the necessary tools, training and confidence needed to do a great job. On a typical day, you’ll do: Password Reset & Account unlock;IE troubleshooting;Wireless troubleshooting;Installation of software;Ticket Management. Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following: Fluent level of written and verbal communication in French;Good level of written and verbal communication in English;Very good communication skills;Eager to learn;Team player;Good analytical skills;Previous relevant experience will be an advantage. Interested? Apply Today! Click on the Apply Now button. You’ve applied, now what? After successfully completing the online application, please make sure your communication lines are open and regularly check your email and text for instructions. All documents will be treated in the strictest confidentiality. Only short-listed candidates will be invited for an interview. Click on the Apply Online button to let us know about you. Please send your CV in English.

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Consultant Email Support for Spotify with German and English Работа › Администрация и офис сътрудници Are you ready to take your careerto the next level?Looking to make a change TODAY?We want to meet YOU!On Spotify you can find all the music you’ll ever need – all favorite artists, albums and playlist... гр. София днес Наблюдавай Are you ready to take your career to the next level?Looking to make a change TODAY?We want to meet YOU! On Spotify you can find all the music you’ll ever need – all favorite artists, albums and playlists. Your daily soundtrack or a perfect mix throughout the day and night. Now you can be part of this team and help millions of people enjoy the music they love. This is the right opportunity for you if YOU:Have excellent language skills in German + English language (C1 level)Have excellent communication skillsHave the “it” factorPossess positive attitude and great interpersonal skillHave motivation for developmentAre creativeJoin us to:Be part of a team which support one of the biggest companies, providing legal music streaming serviceDemonstrate excellent communication skills and support the Premium users of Spotify via emailWork in a friendly and positive environment where you can develop yourself professionallyYou will get to enjoy:Work from homeA very competitive salaryAttractive performance incentivesTop-notch trainingUnique social benefits package which includes: additional health insurance, life insurance, food vouchers, gift vouchers, and transportation allowanceEmployee recognition programs It’s not just a job, it’s your career.

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Customer Support Specialist, non-voice French and English Работа › Администрация и офис сътрудници Chibi Phoenix is the nest of talented people who share a passion for games, art, and excellence. The studio was forged in 2016, after more than 10 years of different experiences and projects.We do gam... гр. София днес Наблюдавай Chibi Phoenix is the nest of talented people who share a passion for games, art, and excellence. The studio was forged in 2016, after more than 10 years of different experiences and projects. We do gamification, video games, and art for clients from different areas: B2B educational games, igaming, art production for board games, to name only a few. Our portfolio also includes entertainment products such as the platform Amilova and Dragonball Multiverse: online communities devoted to comics, manga, indie artists and video games. Chibi Phoenixs complete network of products entertains over 500 million visitors monthly, with above 300,000 daily active players and a total of over 15 million registered players. Chibi Phoenix is here to provide positive entertainment and support creative endeavors. We want to make the games we want to play and which make people laugh, make them fall in love with our characters, and feast their eyes with amazing art. We are geeky, international, and fun. And we are constantly looking for new passionate professionals to join us in our adventure! YOUR RESPONSIBILITIES: * Resolves players inquiries with the tools and information provided from player and Internal systems, following the company’s KPI’s and guidelines (non-voice). * Provides feedback of product fixes to customers in an efficient and satisfactory manner. * Listen to the needs of the players and communicate them further to the appropriate teams. * Ensure a professional tone when addressing inquiries. * Work with our team to improve our processes. EXPERIENCE AND SKILLS: * Experience in customer support - Minimum of 1-2 years * Perfect (native) French * Very Good level in English (C1) * Good computer literacy * Good organizational and prioritization skills * Team player * Autonomy and pro-activity: a strong ability to follow up on any kind of problem until a solution is delivered. CONSIDERED AS AN ADVANTAGE: * Culture in games and/or video games. * Keen interest in and knowledge of Anime, Manga and Pop Culture * Experience with the software Asana WHAT’S IN IT FOR YOU: * Excellent career development opportunities; * Attractive social and remuneration package: additional Health Insurance, Multisports Card, Flexible Working hours, Remote work, Transport Card etc. * Office located in the proximity of Paradise Mall, close to public transports, commodities; * Comfortable environment supplemented by cool in-office bonuses such as the company library, 180° terraces, relaxing poof zones, free coffee, and fruit distribution etc. * Lots of social events and well maintained festive spirit. * To work in a fun, collaborative, problem-solving environment where you both learn from us and teach us; A quick cover letter will be appreciated. Were waiting for your application in English.

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Customer Support Consultant fluent in both German and English Работа › Администрация и офис сътрудници Are you ready to take your career to the next level? Are you ready to take your career to the next level? Customer Support Consultant fluent in both German and English We are currently looking for motivated German and English speakers to join our support team for worlds largest producer of downloadable audiobooks. This would be the right role for you if you: Have excellent language skills in German and English language Have excellent communication skills Have ability to multi task and to make quick decisions Have ability to adapt quickly to changing business requirements Have strong listening/comprehension skills and good follow up skills ABOUT YOU You would love to work for the retail industry, helping international clients with their queries; You rise to meet every challenge; You have a passion to support customers with great service in a friendly, confident and knowledgeable manner; You have an ambition to achieve sales metrics and goals; You are a great team worker, and want to work within a dynamic multinational environment WE WILL GIVE YOU Very competitive salaries Flexible working hours Other than the statutory taxes, we also offer our employees a unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Transportation Allowance Half-yearly Team Building Activities Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications) Monthly/Quarterly Rewards & Recognition Programs It’s not just a job, it’s your career.

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Chat & Email Support PokerStars - French - Night Shifts  Работа › Оператори в кол център The role: Chat & Email Support PokerStars - French and English- Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Nigh... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars - French and English- Night Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

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Customer Support Agent with Arabic language - email and chat Работа › Оператори в кол център Plus500 is a successful global software company which offers a leading CFD trading platform. The company is public listed at the London Stock Exchange since 2013. The Group enables retail customers to... гр. София днес Наблюдавай Plus500 is a successful global software company which offers a leading CFD trading platform. The company is public listed at the London Stock Exchange since 2013. The Group enables retail customers to trade CFDs in more than 50 countries and in more than 2,100 different underlying global financial instruments comprising equities, ETFs, foreign exchange, indices, options and commodities. Job Definition: • Provide information about financial instruments and services of the company; • Respond to customer requests for installation, registration and regular operations with client’s software; • Provide support regarding technical, trading and financial issues to customers queries by email and chat; • Verify the request details with the customer; • Research and answer questions and solve problems for a complete customer’s satisfaction; • Follow up on the successful completion of each case; Requirements: • Fluency in Arabic language; • Fluency in English language; • Good computer literacy; • Excellent typing skills; • Excellent literacy; • Analytical and problem-solving skills; • Ability to prioritise tasks and work with minimal supervision; • Ability to work in Bulgaria; • Financial/Economic background or education will be considered as an advantage. • Customer service experience will be considered as an advantage. Our offer: • Great opportunity for professional and personal development within a fast growing company; • Extensive training programs; • Competitive remuneration package; • Excellent working conditions; • Cooperative team environment; If you are interested in and you would like to join our team, please send your application (CV) in English via the button below.

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Chat & Email Support - Italian - Fixed Late Shift Работа › Оператори в кол център The role: Chat & Email Support PokerStars – Italian – Fixed Late ShiftWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late... гр. София вчера Наблюдавай The role: Chat & Email Support PokerStars – Italian – Fixed Late ShiftWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late shift role 04:00 PM – 01:00 AM, Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities:• You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.

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Chat & Email Support PokerStars - Russian - Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – Russian – Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift ... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars – Russian – Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift role (4 nights 11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact us. Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

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Technical Support Engineer with Spanish and English for McAfee Enterprise Работа › Администрация и офис сътрудници Love technology? Bilingual with strong Spanish and English communication skills? We have the perfect opening for you! Join us as an Enterprise Technical Support Engineer and stand a chance to develop ... гр. София вчера Наблюдавай Love technology? Bilingual with strong Spanish and English communication skills? We have the perfect opening for you! Join us as an Enterprise Technical Support Engineer and stand a chance to develop your IT skills while working with experts in the field of technology for a very dynamic team! In this role, you get to: ∙ Provide end-to-end complex technical support for issues logged in the ticketing system by telephone and email ∙ Resolve technical questions and inquiries from customers, partners, and field reps by answering technical questions/problems and creating appropriate workarounds or solutions to these problems ∙ Provide answers to clients by identifying problems, researching answers, and delivering a solution. ∙ Follow up with customers on the progress of their issues ∙ Work in a fast-paced technical environment and multi-task on various customer issues ∙ Test and evaluate new product releases after a training ∙ Learn about new product features and upskill your technical expertise in a wide range of products ∙ Ensure high customer satisfaction by providing a professional service and swift resolution to all customer issues Our ideal candidates have: ∙ Excellent Spanish communication skills (B2 or above) and moderate proficiency in English ∙ Excellent problem-solving skills ∙ An analytical thinking capability and the ability to multitask ∙ The ability to resolve complex problems with a positive and professional demeanor ∙ The desire to work with related hardware systems in an enterprise environment ∙ A strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment . Knowledge or prior experience with 2 or more of the following technologies: Networking, Security, Active directory, Linux or Windows Servers. The Sutherland life: ∙ A fun and fast-paced enterprise work environment ∙ Learning and career development opportunities ∙ Competitive salary ∙ Excellent social benefits package ∙ Promote-from-within advancement opportunities ∙ Employee recognition programs ∙ Teambuilding and social activities, and participation in voluntary work and charity causes ∙ Buddy system for new hires and relocation packages ∙ Great office locations ∙ Work from home opportunity The information provided by you is personal and will be protected. Only the shortlisted candidates will be contacted.

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Chat & Email Support - Portuguese - Fixed Late Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – Portuguese – Fixed Late ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed ... гр. София вчера Наблюдавай The role: Chat & Email Support PokerStars – Portuguese – Fixed Late ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Portuguese and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include: Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.

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Back Office Customer Support | Online Interviewing Process Работа › Оператори в кол център We are seeking career minded, experienced and motivated individuals for full-time position in the Operations department in our Sofia based office, which operates as a back office since 2012 and curren... гр. София днес Наблюдавай We are seeking career minded, experienced and motivated individuals for full-time position in the Operations department in our Sofia based office, which operates as a back office since 2012 and currently employees over 250 people in the following departments: General and Institutional Operations, Compliance, Accounting, IT, Risk, Marketing, Sales and Product Development. Primary responsibilities (not limited to)Processing and activating new currency trading accountsReviewing client applications and supporting documentationBack office operations: Processing account maintenance requests and transactions (withdrawals, transfers, deposits)Posting deposits (credit card, wires, online checks)Customer service and correspondence (via email)Projects and miscellaneous assignmentsRequirementsFluent English (written and verbal)Fluency in one of the following languages: German/French/Spanish/Italian/Portuguese (reading, writing and professional conversation) - plusGood communication skillsTeam player willing to work in a friendly team environmentDetail-oriented with a high level of organizational skillsAble to multi-task and meet daily benchmarksdeadlines in a fast-paced and dynamic business environmentKnowledge and/or experience in a similar role in a financial services organization is preferred, but not a mustGood computer skills Hours: Full time, 40 hours per week, Monday – Friday If you are interested in this position, please send us your CV in English. Only short-listed candidates will be contacted for an interview.

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Chat & Email Support PokerStars - French - Fixed Late Shifts Работа › Оператори в кол център The role: The role: Chat & Email Support PokerStars - French - Fixed Late Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 - 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

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Client Support Agent with Slovakian, Armenian, French, German or Dutch Работа › Оператори в кол център 2 000 лв Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speak... гр. Пловдив днес Наблюдавай Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! About the client The client is a Dutch mobile operator offering customized services for individual mobile users. And now they are in Bulgaria. Their success is based on flexibility, availability, wide and strong network, attractive rates, instant connections and, of course, reliable international and multilingual customer services. Key requirements Full proficiency (C1, verbal & written) in Customer Service Adviser fluent in one of the priority languages (80% of the job will be on phone; 20% writing, fe. emails/social media) Advanced in English (min. B1/B2, mainly for fluent office communication) Previous experience in a customer service environment will be considered an advantage Professional customer handling skills Modern computer literacy is a must Benefits Highly competitive salary Top-class relocation assistance Monthly and annual bonuses Cool team-building events all around the year Real career growth possibilities Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.

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Chat & Email Support PokerStars - German - Fixed Late Shift Работа › Оператори в кол център The role: Chat & Email Support PokerStars – German – Fixed Late ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late... гр. София вчера Наблюдавай The role: Chat & Email Support PokerStars – German – Fixed Late ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include: Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.