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Live chat specialist – French and English – Day Shift

Live chat specialist – French and English – Day Shift

bazar.bg

Live chat specialist French and English Day Shift Работа › Оператори в кол център The role: The role: Live chat specialist French and English Day ShiftWe are looking for Live chat specialist French and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include:Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

18.05|18:41

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Live chat specialist – French and English – Night Shift

Live chat specialist – French and English – Night Shift

bazar.bg

Live chat specialist French and English Night Shift Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST FRENCH AND ENGLISH NIGHT SHIFTWe are looking for Live chat specialist French and English to join our busy customer support data-driven team based in Sofia, Bulgari... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST FRENCH AND ENGLISH NIGHT SHIFTWe are looking for Live chat specialist French and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a Night shift role (4 nights/11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FORYOUR EXPERIENCE:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:• You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. YOUR PACKAGE WILL INCLUDE:Discretionary annual performance bonus based on personal and company metrics;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; WHAT HAPPENS NEXT? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: TALENT@STARSGROUP.COM Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

24.09|11:20

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Live chat specialist – French and English – Fixed late shift

Live chat specialist – French and English – Fixed late shift

bazar.bg

Live chat specialist French and English Fixed late shift Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST FRENCH AND ENGLISH FIXED LATE SHIFTWe are looking for Live chat specialist French and English to join our busy customer support data-driven team based in Sofia, Bu... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST FRENCH AND ENGLISH FIXED LATE SHIFTWe are looking for Live chat specialist French and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FORYOUR EXPERIENCE:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:• You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. YOUR PACKAGE WILL INCLUDE:Discretionary annual performance bonus based on personal and company metrics;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; WHAT HAPPENS NEXT? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: TALENT@STARSGROUP.COM Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

09.09|18:17

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Live chat specialist - Romanian and English – Night Shift

Live chat specialist - Romanian and English – Night Shift

bazar.bg

Live chat specialist - Romanian and English Night Shift Работа › Оператори в кол център The role: Live chat specialist Romanian and English Night ShiftWe are looking for Live chat specialist Romanian and English to join our busy customer support data-driven team based in Sofia, Bul... гр. София вчера Наблюдавай The role: Live chat specialist Romanian and English Night ShiftWe are looking for Live chat specialist Romanian and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a Night shift role (4 nights/11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Romanian and English; • Customer obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include:Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table;What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

19.05|01:55

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Live chat specialist - Russian and English –Fixed Late Shift

Live chat specialist - Russian and English –Fixed Late Shift

bazar.bg

Live chat specialist - Russian and English Fixed Late Shift Работа › Оператори в кол център THE ROLE: Live chat specialist Russian and English- Fixed Late ShiftWe are looking for Live chat specialist Language and English to join our busy customer support data-driven team based in Sofia, ... гр. София днес Наблюдавай THE ROLE: Live chat specialist Russian and English- Fixed Late ShiftWe are looking for Live chat specialist Language and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English; • Customer obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

23.11|17:57

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LIVE CHAT SPECIALIST - ITALIAN AND ENGLISH - FIXED LATE SHIFT

LIVE CHAT SPECIALIST - ITALIAN AND ENGLISH - FIXED LATE SHIFT

bazar.bg

LIVE CHAT SPECIALIST - ITALIAN AND ENGLISH - FIXED LATE SHIFT Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST ITALIAN AND ENGLISH FIXED LATE SHIFTWe are looking for Live chat specialist Italian and English to join our busy customer support data-driven team based in Sofia, ... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST ITALIAN AND ENGLISH FIXED LATE SHIFTWe are looking for Live chat specialist Italian and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both! We will kit you out to work from home but know that working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.WHY WE NEED YOUWe are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries;You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements;Always providing fast, accurate, thorough and friendly responses;You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management;It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services;You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?YOUR EXPERIENCE:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English;Customer obsessed;Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?Our experience-based salaries are competitive, and we provide advice and dedicated assistance to those moving to Sofia.Your package will include:Health and Dental Insurance for you, your partner and your children (if you all live at the same address)A personal interest allowance to let you learn something new or pursue a hobbyA great yearly bonus based on performanceAdditional skills bonuses (600 BGN) up to 3 times per year;Looking to extend your family? You will receive a cash gift of 1,000 BGN for your new addition whilst working for usPersonal e-learning courses and training supporting the development in your career25 days annual leaveA sports’ card membership valid across the countryIn-house yoga and gymnastic classes, as well as dancesDiscounts as a compliment form us among different servicesFree snacks, fruits and drinks in the officeABOUT THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.comPlease note we cannot accept general applications; this inbox is just for providing support to those who need it.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.WANT A SEAT AT THE TABLE? APPLY NOW!We will aim to respond to you as soon as possible. If you’re the right fit for the role, you will be invited to a phone/zoom interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Find your passion with PokerStars

06.01|21:24

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Live chat specialist - German and English - Day Shifts

Live chat specialist - German and English - Day Shifts

bazar.bg

Live chat specialist - German and English - Day Shifts Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST GERMAN AND ENGLISH DAY SHIFTSWe are looking for a Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting b... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST GERMAN AND ENGLISH DAY SHIFTSWe are looking for a Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FORYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.YOUR PACKAGE WILL INCLUDE: Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

05.08|14:55

0
Live Chat Specialist - Greek and English - Day Shifts

Live Chat Specialist - Greek and English - Day Shifts

bazar.bg

Live Chat Specialist - Greek and English - Day Shifts Работа › Оператори в кол център Live Chat Specialist - Greek and English - Day ShiftsBulgaria, SofiaPermanentWe are looking for Live chat specialist Greek and English to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday Sunday.The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries;• You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements;• Always providing fast, accurate, thorough and friendly responses;• You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management;• It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services;• You will be willing to know the business in depth by being involved in projects and task groups;• Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Greek and English;• Customer obsessed;• Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;• Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics;• Additional skills bonuses (600 BGN) up to 3 times per year;• Health and dental insurance for you, your partner and your children (if you all live at the same address);• 250 BGN Personal interest allowance to let you learn something new or pursue a hobby;• 490 BGN for Home Office furniture;• 1000 BGN as congratulations if you have a baby whilst you work for us;• In-house training and development to develop your skills, progressing your career;• Contribution towards your transportation and lunch expenses;• Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;• Sports program and social events; including our sensational summer and Christmas parties;• Free fresh fruit, snacks and drinks in the office;• Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoom face-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law. We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact us.Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

29.12|11:13

0
Live chat specialist - Italian and English - Day Shifts

Live chat specialist - Italian and English - Day Shifts

bazar.bg

Live chat specialist - Italian and English - Day Shifts Работа › Оператори в кол център THE ROLE: Live chat specialist Italian and English Day ShiftsWe are looking for Live chat specialist Italian and English to join our busy data-driven team based in Sofia, Bulgaria. It is a day s... гр. София днес Наблюдавай THE ROLE: Live chat specialist Italian and English Day ShiftsWe are looking for Live chat specialist Italian and English to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

16.09|14:26

0
Live chat specialist - Russian and English – Day Shifts

Live chat specialist - Russian and English – Day Shifts

bazar.bg

Live chat specialist - Russian and English Day Shifts Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST RUSSIAN AND ENGLISH DAY SHIFT We are looking for Live chat specialist Russian and English to join our busy customer support data-driven team based in Sofia, Bulgar... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST RUSSIAN AND ENGLISH DAY SHIFT We are looking for Live chat specialist Russian and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English; • Customer obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.YOUR PACKAGE WILL INCLUDE:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

23.09|16:51

0
Live chat specialist - Italian and English- Day Shifts

Live chat specialist - Italian and English- Day Shifts

bazar.bg

Live chat specialist - Italian and English - Day Shifts Работа › Оператори в кол център THE ROLE: Live chat specialist Italian and English Day ShiftsWe are looking for Live chat specialist Italian and English to join our busy data-driven team based in Sofia, Bulgaria. It is a day s... гр. София днес Наблюдавай THE ROLE: Live chat specialist Italian and English Day ShiftsWe are looking for Live chat specialist Italian and English to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

23.11|20:16

0
Fraud, Risk and Payment Specialist - French- Day Shift

Fraud, Risk and Payment Specialist - French- Day Shift

bazar.bg

Fraud, Risk and Payment Specialist - French- Day Shift Работа › Оператори в кол център The role: The role: Fraud, Risk and Payment Specialist - French- Day Shift We are looking for a Fraud, Risk and Payment specialist to join our busy target-driven team based in Sofia, Bulgaria. It is a day shift role, on rotation. The team is involved in variety of different tasks, making sure our platform is a safe place for our customers. Are you our next star player? You will have the chance to work with variety of different teams as customer support, responsible gaming and compliance. It is a busy team, so you’ll enjoy a fast-paced office environment working to agreed targets, as we strive to grow our brands and develop our services. Why we need you We are expanding our Fraud, Risk and Payments team and therefore we are looking for more people to join. The role reports directly to a Team Leader who is situated in Sofia. Some of your responsibilities: • You will liaise directly with players via email, to assist with complicated issues • You will be providing fast and accurate responses to numerous contacts per shift • You will be responsible to review and process real-money transactions and transfers, customer KYC documentation and action system alerts generated by customers activity • You will handle third-party processor contacts, transaction reconciliation process and troubleshoot technical player issues • You will stay fully up-to-date with all of The StarsGroup’s Guidelines, Policies and Procedures and any other duties associated with assisting the players as requested by management • You will be responsible for fraud prevention and detection of fraud. Who we’re looking for Your experience: • 1+ years experience working in customer support • Knowledge of international document verification, KYC and AML/CFT procedures. • Online fraud investigations and/or online payments processing systems in considered as a big advantage Your skills: • You should have the ability to demonstrate excellent verbal and written communication skills in French and English • Customer-focused Your behaviours: Highly-organised with great attention to detail and able to evaluate and prioritise customer demands. What’s in it for you? Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • health and dental insurance for you, your partner and your children (if you all live at the same address) • a personal interest allowance to let you learn something new or pursue a hobby • 1000 BGN as congratulations if you have a baby whilst you work for us • in-house training and development to develop your skills, progressing your career • free fresh fruit, snacks and drinks in the office • contribution towards your transportation and lunch expenses • relaxation areas around the office, including a PlayStation and Pool table • sports program and social events; including our sensational summer and Christmas parties What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

30.11|22:30

0
Fraud, Risk and Payment Specialist - French - Night Shift

Fraud, Risk and Payment Specialist - French - Night Shift

bazar.bg

Fraud, Risk and Payment Specialist - French - Night Shift Работа › Оператори в кол център The role: The role: Fraud, Risk and Payment Specialist - French - Night Shift We are looking for a Fraud, Risk and Payment specialist to join our busy target-driven team based in Sofia, Bulgaria. It is a night shift role (11 hours/4 nights). The team is involved in variety of different tasks, making sure our platform is a safe place for our customers. Are you our next star player? You will have the chance to work with variety of different teams as customer support, responsible gaming and compliance. It is a busy team, so you’ll enjoy a fast-paced office environment working to agreed targets, as we strive to grow our brands and develop our services. Why we need you We are expanding our Fraud, Risk and Payments team and therefore we are looking for more people to join. The role reports directly to a Team Leader who is situated in Sofia. Some of your responsibilities: • You will liaise directly with players via email, to assist with complicated issues • You will be providing fast and accurate responses to numerous contacts per shift • You will be responsible to review and process real-money transactions and transfers, customer KYC documentation and action system alerts generated by customers activity • You will handle third-party processor contacts, transaction reconciliation process and troubleshoot technical player issues • You will stay fully up-to-date with all of The StarsGroup’s Guidelines, Policies and Procedures and any other duties associated with assisting the players as requested by management • You will be responsible for fraud prevention and detection of fraud. Who we’re looking for Your experience: • 1+ years experience working in customer support • Knowledge of international document verification, KYC and AML/CFT procedures. • Online fraud investigations and/or online payments processing systems in considered as a big advantage Your skills: • You should have the ability to demonstrate excellent verbal and written communication skills in French and English • Customer-focused Your behaviours: Highly-organised with great attention to detail and able to evaluate and prioritise customer demands. What’s in it for you? Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • health and dental insurance for you, your partner and your children (if you all live at the same address) • a personal interest allowance to let you learn something new or pursue a hobby • 1000 BGN as congratulations if you have a baby whilst you work for us • in-house training and development to develop your skills, progressing your career • free fresh fruit, snacks and drinks in the office • contribution towards your transportation and lunch expenses • relaxation areas around the office, including a PlayStation and Pool table • sports program and social events; including our sensational summer and Christmas parties What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

14.12|00:20

0
Chat Support Specialist with Italian and English

Chat Support Specialist with Italian and English

bazar.bg

Chat Support Specialist with Italian and English Работа › Оператори в кол център 1 950 лв

28.10|15:13

0
Technical Support Specialist fluent in French and English

Technical Support Specialist fluent in French and English

bazar.bg

Technical Support Specialist fluent in French and English Работа › Оператори в кол център 1 900 лв We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digit... гр. София днес Наблюдавай We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business and its more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. As a TTEC Customer Experience Champion, You’ll Enjoy: Extensive training programs;Environment that stimulates achievement and excellent customer service;Competitive remuneration package;Access top notch business best practices;Work in a challenging and pleasant business environment. What You’ll be Doing: As a Brand Ambassador, you will be the first point of contact for both our business and consumer customer base, responding to multichannel queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore, we will provide you with all the necessary tools, training and confidence needed to do a great job. On a typical day, you’ll do: Password Reset & Account unlock;IE troubleshooting;Wireless troubleshooting;Installation of software;Ticket Management. Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following: Fluent level of written and verbal communication in French;Good level of written and verbal communication in English;Very good communication skills;Eager to learn;Team player;Good analytical skills;Previous relevant experience will be an advantage. Interested? Apply Today! Click on the Apply Now button. You’ve applied, now what? After successfully completing the online application, please make sure your communication lines are open and regularly check your email and text for instructions. All documents will be treated in the strictest confidentiality. Only short-listed candidates will be invited for an interview. Click on the Apply Online button to let us know about you. Please send your CV in English.

05.01|17:29

0
Customer Support Specialist, non-voice French and English

Customer Support Specialist, non-voice French and English

bazar.bg

Customer Support Specialist, non-voice French and English Работа › Администрация и офис сътрудници Chibi Phoenix is the nest of talented people who share a passion for games, art, and excellence. The studio was forged in 2016, after more than 10 years of different experiences and projects.We do gam... гр. София днес Наблюдавай Chibi Phoenix is the nest of talented people who share a passion for games, art, and excellence. The studio was forged in 2016, after more than 10 years of different experiences and projects. We do gamification, video games, and art for clients from different areas: B2B educational games, igaming, art production for board games, to name only a few. Our portfolio also includes entertainment products such as the platform Amilova and Dragonball Multiverse: online communities devoted to comics, manga, indie artists and video games. Chibi Phoenixs complete network of products entertains over 500 million visitors monthly, with above 300,000 daily active players and a total of over 15 million registered players. Chibi Phoenix is here to provide positive entertainment and support creative endeavors. We want to make the games we want to play and which make people laugh, make them fall in love with our characters, and feast their eyes with amazing art. We are geeky, international, and fun. And we are constantly looking for new passionate professionals to join us in our adventure! YOUR RESPONSIBILITIES: * Resolves players inquiries with the tools and information provided from player and Internal systems, following the company’s KPI’s and guidelines (non-voice). * Provides feedback of product fixes to customers in an efficient and satisfactory manner. * Listen to the needs of the players and communicate them further to the appropriate teams. * Ensure a professional tone when addressing inquiries. * Work with our team to improve our processes. EXPERIENCE AND SKILLS: * Experience in customer support - Minimum of 1-2 years * Perfect (native) French * Very Good level in English (C1) * Good computer literacy * Good organizational and prioritization skills * Team player * Autonomy and pro-activity: a strong ability to follow up on any kind of problem until a solution is delivered. CONSIDERED AS AN ADVANTAGE: * Culture in games and/or video games. * Keen interest in and knowledge of Anime, Manga and Pop Culture * Experience with the software Asana WHAT’S IN IT FOR YOU: * Excellent career development opportunities; * Attractive social and remuneration package: additional Health Insurance, Multisports Card, Flexible Working hours, Remote work, Transport Card etc. * Office located in the proximity of Paradise Mall, close to public transports, commodities; * Comfortable environment supplemented by cool in-office bonuses such as the company library, 180° terraces, relaxing poof zones, free coffee, and fruit distribution etc. * Lots of social events and well maintained festive spirit. * To work in a fun, collaborative, problem-solving environment where you both learn from us and teach us; A quick cover letter will be appreciated. Were waiting for your application in English.

23.03|13:46

1
Email Customer Specialist with German, French, Italian, Spanish, Portuguese, Russian & English

Email Customer Specialist with German, French, Italian, Spanish, Portuguese, Russian & English

bazar.bg

Email Customer Specialist with German, French, Italian, Spanish, Portuguese, Russian & English Работа › Администрация и офис сътрудници 2 050 лв Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners.For one of our clients - one of the top business process ou... гр. Варна днес Наблюдавай Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners. For one of our clients - one of the top business process outsourcing companies in the world - we are looking for - Email Customer Specialist with German, French, Italian, Spanish, Portuguese, Russian & English. This position handles a high volume of in-bound emails with complex issues and resolving customer concerns. Recruitment and job application in time of coronavirus is not a new book, but everyday life. All interviews will be conducted online or by phone for your comfort.The hiring process, starting dates and initial trainings with our clients have been tailored according to the official prescriptions and some of them will be conducted online. Essential Duties and Responsibilities: * Provides customer service to customers and clients via e-mail or chat; * Maintain compliance issue emails/reports and system queues as per compliance requirements; * Supply customer research, coordinate resolutions and determine additional steps that may be required to maximize customer satisfaction; * Assist with reporting and tracking activities, account setup processing and on-line services setups, as needed Requirements: * Proficiency in German, French, Italian, Spanish, Portuguese, Russian- B2/C1; * Good English- B2; * Ability to work with others to resolve problems, handle requests or situations; Our client offers: * Fully remore recruitment process; * Flefible working hours including late shifts; * Excellent salary and bonus scheme; * Full-time assignment, * Professional growth; * International working environment. All the information is protected by the Commision for the Protection of Personal Data (Astrea Recruitment. - reg No 1809)

18.01|18:01

0
Client Support Specialist with Czech, Arabic, Armenian, Finnish, German, French, Slovak & English

Client Support Specialist with Czech, Arabic, Armenian, Finnish, German, French, Slovak & English

bazar.bg

Client Support Specialist with Czech, Arabic, Armenian, Finnish, German, French, Slovak & English Работа › Администрация и офис сътрудници 2 100 лв Astrea Recruitment was found in 2007 with one principal mission to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need ... гр. София днес Наблюдавай Astrea Recruitment was found in 2007 with one principal mission to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. Our partners are increasing continuously and their satisfaction is the best business card for us. For one of our clients a leading multinational company we are looking for Client Support Specialist with Czech, Arabic, Armenian, Finnish, German, French, Slovak & English . Essential Job Duties and Responsibilities: * Provides entry level support for network and telecom infrastructure; * Meet individual customer service call volume and quality expectations; * Act as the primary contact for eligibility updates to ensure clients records are loaded in a timely manner; * Develop and maintain an active sales funnel of opportunities connected with the product portfolio; * Support special campaigns and the tracking of results associated with these projects. Requirements: * Czech, Arabic, Armenian, Finnish, German, French, Slovak & English (C1); * Strong written and verbal communication skills; * Ability to work independently and in a group; * Knowledge of PC operating system troubleshooting and general understanding of network communications; * Be a self-starter who can prioritize tasks and manage deadlines. Our client’s offer: * Nice working environment; * Full-time assignment; * Attractive salary; * Opportunities for professional growth. If you are interested, challenged and convinced you are the right candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N r_SM_CSS) Only the shortlisted candidates will be contacted in a timely manner. All the information is protected by the Commision for the Protection of Personal Data (Astrea Recruitment. - reg No 1809)

26.04|17:50

0
Live Chat & Email Assistant - Sofia, Bulgaria

Live Chat & Email Assistant - Sofia, Bulgaria

www.olx.bg

Live Chat & Email Assistant - Sofia, Bulgaria от 2500 лв. до 3000 лв. гр. София, Младост 1 днес Постоянна

09.10|13:10

0
Chat & Email Support - Italian - Fixed Late Shift

Chat & Email Support - Italian - Fixed Late Shift

bazar.bg

Chat & Email Support - Italian - Fixed Late Shift Работа › Оператори в кол център The role: Chat & Email Support PokerStars Italian Fixed Late ShiftWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late... гр. София вчера Наблюдавай The role: Chat & Email Support PokerStars Italian Fixed Late ShiftWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late shift role 04:00 PM 01:00 AM, Monday Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities:• You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.

20.02|16:09

0
Chat & Email Support PokerStars - German -Fixed Late Shift

Chat & Email Support PokerStars - German -Fixed Late Shift

bazar.bg

Chat & Email Support PokerStars - German - Fixed Late Shift Работа › Оператори в кол център The role: Chat & Email Support PokerStars German Fixed Late ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late... гр. София вчера Наблюдавай The role: Chat & Email Support PokerStars German Fixed Late ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include: Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

16.04|06:03

0
Chat & Email Support - French - Day Shifts

Chat & Email Support - French - Day Shifts

bazar.bg

Chat & Email Support - French - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars - French - Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, s... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars - French - Day Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

30.11|22:30

0
Chat & Email Support PokerStars - French - Night Shifts 

Chat & Email Support PokerStars - French - Night Shifts 

bazar.bg

Chat & Email Support PokerStars - French - Night Shifts  Работа › Оператори в кол център The role: Chat & Email Support PokerStars - French and English- Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Nigh... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars - French and English- Night Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

29.10|16:12

0
Customer Success Associate with French and English

Customer Success Associate with French and English

bazar.bg

Customer Success Associate with French and English Работа › Оператори в кол център 2 500 лв About Apertum Online - Apertum Online is a leading B2B technology and operations service provider company. We provide business and technical expertise to the global online and mobile gaming industry.A... гр. София днес Наблюдавай About Apertum Online - Apertum Online is a leading B2B technology and operations service provider company. We provide business and technical expertise to the global online and mobile gaming industry. Apertum offers a dynamic and rewarding environment for high achievers looking to work and learn alongside like-minded individuals, to build and support scalable products which already provide entertainment to millions of users and take them to the next level. You would be doing:Handle customer queries Social Media, Web Chat, E-mail and phone;Educate current and potential customers with product and service information;Maintain accurate customer records;Identify and escalate priority issues to the Team Leader and Ops Team;Actively participate in team meetings. You would have/be:Native/Fluent French speaker;Fluent in written and spoken English;1+ years of general experience on a Customer Support or similar role;Passionate about customer care;An excellent communicator;Able to work well under pressure and under minimum supervision;A fast learner who is able to work with set targets;A team player;Must be time flexible and able to work in a shift system (24/7) including public holidays and weekends; We would offer to you:Highly competitive salary;Quarterly Bonuses;Flexible working hours;Flexible working location;Additional Health Care;Food Vouchers;Multisport card (shared cost);Learning and Development Allowance;Additional day off for each year spent in the company;A present for your birthday;Team building events;Company team building events in selected locations.To be a part of a small enough company to allow you to have a big impact and large enough to provide structure and clarity;Work along very fresh and bright people;Global multi-cultural working environment.

05.01|17:30

0
Chat & Email Support PokerStars - French - Fixed Late Shifts

Chat & Email Support PokerStars - French - Fixed Late Shifts

bazar.bg

Chat & Email Support PokerStars - French - Fixed Late Shifts Работа › Оператори в кол център The role: The role: Chat & Email Support PokerStars - French - Fixed Late Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 - 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

29.10|16:12

0
Social Media Analyst with French and fluent English

Social Media Analyst with French and fluent English

bazar.bg

Social Media Analyst with French and fluent English Работа › Оператори в кол център 2 600 лв Social Media Analyst with French and fluent English Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! We have a brand new, fascinating role for you at one our major partner companies! Responsibilities: Assist our community and help resolve inquiries empathetically, accurately and on time Respond to user inquiries with high quality, speed, empathy and accuracy Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users Become and remain knowledgeable about client’s products and community standards Make well balanced decisions and personally driven to be an effective advocate for our community Display a strong commitment to doing what’s right for our community in supporting the client’s mission Investigate and resolve issues that are reported on clients site such as requests for account support and reports of potentially abusive content Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site Enforce Client’s Terms of Use by carefully monitoring reports of abuse on the site Review the reported content within agreed turnaround times and standards of quality Identify inefficiencies in workflows and suggest solutions Recognize trends and patterns, and escalate issues outside the company policy to the global team Qualifications: Fluent reading and writing skills in French (min. C1) Good written and verbal communication skills in English (min. C1) Awareness for political and social situation in France Knowledge of modern culture, interest in current events, pop culture and history of France Reasoning and Analytical Capabilities Open for shift working system morning, evening and night shifts We offer: · A stable job and career development opportunities · Attractive salary · Special Discounts & Offers (Food vouchers, Multisport cards, etc.) · Additional health insurance · Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office) · Positive international working environment (Relax zones, PlayStation and billiard corners) · Continuous support and learning · Employee referral bonuses Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.

30.10|10:08

0
Back Office Support Consultant with French or German and English (C1) (work from home)

Back Office Support Consultant with French or German and English (C1) (work from home)

bazar.bg

Back Office Support Consultant with French or German and English (C1) (work from home) Работа › Администрация и офис сътрудници 2 400 лв Astrea Recruitment was founded in 2007 with one principal mission to be different.We transformed this vision into a key driver of our efforts to be always available when our clients or partners need... гр. Добрич днес Наблюдавай Astrea Recruitment was founded in 2007 with one principal mission to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. Our partners are increasing continuously and their satisfaction is the best business card for us. For one of our clients one of the top companies in the online entertainment industry we are looking for anBack Office Support Consultant with French or German and English (work from home) who could join their team of client support experts. Essential duties and responsibilities: * Communicate with users through non-voice-based channels emails and chat sessions; * Report and escalate complex inquiries to the respective supervisor; * Provide consistent customer service and follow the established data protection procedures; * Enhance the level of support by building strong client relationships; * Contribute to the friendly work environment and communicate effectively. Requirements: * Fluency in French or German and English; * Previous experience in customer service is an advantage; * Great soft skills and friendly attitude; * Strong PC literacy is a must; * Enthusiasm for gaming. Our client’s offer: * Fully remote recruitment process; * WORK FROM HOME; * Attractive salary and extra employee benefits; * Friendly team and productive atmosphere; * Healthy working environment and work/life balance. If you are interested, challenged and convinced you are the right candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. SM_BOSCC) Only the shortlisted candidates will be contacted in a timely manner. All the information is protected by the Commission for the Protection of Personal Data (Astrea Recruitment. - reg No 1809)

12.05|13:41

0
Customer Support Specialist with English and Portuguese

Customer Support Specialist with English and Portuguese

bazar.bg

Customer Support Specialist with English and Portuguese Работа › Оператори в кол център Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into an e... гр. София днес Наблюдавай Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into an environment of IT support learning new technologies? As a customer support agent, you will be responsible for providing assistance to the queries of our clients, gathering information from our technical teams and sharing findings with them. What we’re looking for: Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience. Responsibilities: • You will provide client customer service support by effectively acting as a single point of contact to the customer whilst a technical team resolves critical system issues; • Triage incident service request by Outbound phone calls, email or web portal as a point of contact; • Identify and assign the incident to the appropriate severity level, category, priority, team, and engineer; • Manage the life-cycle of the incident to ensure the customer’s incident is resolved proactively communicating all updates. Competencies: • Fluency in English and Portuguese, both written and spoken; • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution; • Minimum 1-year work-related experience in customer-relationships position or similar; • Good problem-solving skills; • University degree; In return, we offer you: •Food vouchers •No overnight shifts •Transportation card for all lines •Medical insurance-one of the best in the market •Free massages in the office- every Friday •Multisport card discount •Social bonus for Marriage and Childbirth •Refer a friend RAF bonus •Corporate pieces of training and development programs •Team buildings and events •Additional corporate discounts in restaurants close to the office •Free drinks in the office/coffee and tea •Fruit days •Excellent office location Why Tek Experts? We only exist to help IT companies make a difference in the world. We make sure nothing gets in the way of them doing great things. Clients stay with us because we’re a disruptive-thinking, dynamic and fast-growing business and because of the success of our people. We believe in the power of people and the quality of our teams. They’re smart, curious, client-oriented and results-driven. If this sounds like you and you want to be part of our journey, apply now.

24.11|21:08

0
Accounts Payable Specialist with English/German

Accounts Payable Specialist with English/German

bazar.bg

Accounts Payable Specialist with English/German Работа › Счетоводители и финансови консултанти 1 950 лв Top Skills Recruitment is a recruitment agency established by professionals with many years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our ... гр. София днес Наблюдавай Top Skills Recruitment is a recruitment agency established by professionals with many years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity. Due to the growth in our Clients business, we are looking for an Accounts Payable Specialist with English/German in a full-time position. Responsibilities: Reviewing the Aged Creditors and investigating any debit balancesAssisting with preparing invoices for paymentProcess payment-runs for vendors and staff expenses plus ad hoc payments as necessary Requirements: Previous experience of working within an accounts payable role is an advantage B2+ level of written and spoken English/German Previous experience of using an ERP systemGood attention to detailDemonstrated ability to meet deadlinesDemonstrated ability to work effectively either as an individual or member of a teamBasic to Intermediary Excel Skills Our offer: А competitive remuneration package; Sport Card; Health Card; Food allowancesCurrently work from home due to CovidAfterwards you will be based in Sofia in a combination of home based If you meet the requirements above and feel ready to dive into our clients challenging dynamics, please apply by sending your updated CV in English. With this application, you consent to the processing of your personal data for the purpose оf providing you temporarily, fixed or permanent work and providing you opportunities for recruitment and future projects to be carried out by Top Skills Recruitment in full compliance with the GDPR and all other applicable data protection laws. License for recruitment for Bulgaria: 2399 15.11.2017. License for administration and protection of personal data: 432025 23.10.2017

27.09|10:45

0
Airline Reservation Specialist with German and English

Airline Reservation Specialist with German and English

bazar.bg

Airline Reservation Specialist with German and English Работа › Администрация и офис сътрудници Are you ready to take your career to the next level? Are you ready to take your career to the next level? Airline Reservation Specialist with German and English Do you want to work for one of the biggest and well known European airline companies? If you have the motivation, relevant experience and the desire to learn and develop in a multinational corporate environment, we encourage you to read all the details below and apply for the open position. This would be the right role for you if you: - Have excellent language skills in German and English language - Have excellent communication skills - Have previous experience in a travel agency, airline reservations or similar role - this will be considered as an advantage - Have motivation for development - Are able to work on flexible shifts ABOUT YOU: - You want to be part of a team which is responsible for providing an excellent customer care service to the clients of the airline company via phone and email - You have excellent communication skills and you would be happy to support customers with reservations and flight changes in a polite and professional manner - You want to work in friendly and positive environment - You are looking for place where you can develop yourself professionally WE WILL GIVE YOU: - Very competitive salary - Salary increases upon reached milestones - Attractive performance incentives - Other than the statutory taxes, we also offer our employees a unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; - Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications) - Monthly/Quarterly Rewards & Recognition Programs It’s not just a job, it’s your career!

19.10|19:14

1
Junior Reporting Specialist fluent in English for HP account

Junior Reporting Specialist fluent in English for HP account

bazar.bg

Junior Reporting Specialist fluent in English for HP account Работа › IT специалисти и програмисти 1 750 лв We're hiring and are looking to connect with you to help us ensure a smooth business process as a Junior Reporting specialist with TTEC in Sofia, Bulgaria.Accepting digital applications for your prote... гр. София днес Наблюдавай Were hiring and are looking to connect with you to help us ensure a smooth business process as a Junior Reporting specialist with TTEC in Sofia, Bulgaria.Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us.Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business and its more relevant than ever before in todays environment. We know were stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTECWe help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.As a TTEC Customer Experience Champion, Youll Enjoy:Competitive annual base salary;Continuous paid training on the latest technology;Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements;20 Annual leave days;Relaxing room;Potential for rapid advancement in many fields, and throughout 17 countries!What Youll be Doing:As a Junior Reporting specialist, you will be responsible for for delivery of regular and ad-hoc enterprise level reports as requested by the management team. We strive on offering the very best levels of service and believe in "what we say and how we say it" leaves a lasting impression. Therefore, we will provide you with all the necessary tools, training and confidence needed to do a great job.On a typical day, youll: Manage operational reporting, for your assigned functional area, of regular and ad-hoc reports and ensure publications according to SLA;Apply proper data quality control;Maintain day-to day communications with report end users;Perform on request data & root cause analysis for your reports;Adapt existing reports to new organizational and business requirements (MoC for minor modifications);Maintain accurate and up-to-date documentation (work instructions);Create and maintain databases to support report generation;Act as back-up on operational activities to the Reporting Specialists within the team. Why You? What You Bring:Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following:Fluency in English;Degree in Computer Science or Business orientated subject, ideally with an Analytical bearing is a plus;Very good knowledge of SQL for data retrieval, MS Access and MS Excel including the development of macros, pivot tables and automated charts, excellent knowledge of MS Word and PowerPoint;Supply chain and/or customer service experience is a plus.TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But dont take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.

06.11|16:47

0
МАЙСТОР РЕМОНТ НА ПОКРИВИ ФРЕНСКИ ЕЗИК РАБОТНО НИВО – ROOFER SPECIALIST FRENCH WORKING LEVEL

МАЙСТОР РЕМОНТ НА ПОКРИВИ ФРЕНСКИ ЕЗИК РАБОТНО НИВО – ROOFER SPECIALIST FRENCH WORKING LEVEL

bazar.bg

МАЙСТОР РЕМОНТ НА ПОКРИВИ ФРЕНСКИ ЕЗИК РАБОТНО НИВО ROOFER SPECIALIST FRENCH WORKING LEVEL Работа в Чужбина › Други страни 4 770 лв Ние, Vinci Interim ЕООД, сме една от водещите агенции за временна заетост, набираща работници за Франция, Белгия, Германия, и Австрия.В момента набираме персонал за наш клиент, в гр. Genval, Белгия, з... Извън страната вчера Наблюдавай Ние, Vinci Interim ЕООД, сме една от водещите агенции за временна заетост, набираща работници за Франция, Белгия, Германия, и Австрия. В момента набираме персонал за наш клиент, в гр. Genval, Белгия, за позицията: Работник, изграждане и ремонт на покривни покрития. Дата на започване : ВЕДНАГА Вашият профил: -Висококвалифицирана и отговорна личност. Задължения: - Извършване на ремонт и реставрация на покриви; - Монтаж и подмяна на дървени рамки; Изисквания за длъжността: - Френски език поне на работно ниво - задължително!; - Минимум 3 години опит в сферата на работа ; - Шофьорска книжка кат. Б в срок на валидност. Нашето предложение: - Заплащане от 4 568 лв до 4 968 лв нетно месечно, в зависимост от опита и квалификацията;- Работна седмица от 40 часа + извънреден труд, който се заплаща допълнително; - Безплатна квартира;- Безплатен транспорт;- Безплатна медицинска застраховка;- Трудов договор с Винчи Интерим ЕООД. ИЗПРАТЕТЕ НИ ВАШАТА АВТОБИОГРАФИЯ!

21.04|03:31

0
Incident Analyst (Night Shift)

Incident Analyst (Night Shift)

bazar.bg

Incident Analyst (Night Shift) Работа › Оператори в кол център The role: Incident Analyst (Night Shifts) We are looking for an Incident Analyst for our night shifts to join our Technical Service Operations team in Sofia, Bulgaria; to be responsible for the owners... гр. София днес Наблюдавай The role: Incident Analyst (Night Shifts) We are looking for an Incident Analyst for our night shifts to join our Technical Service Operations team in Sofia, Bulgaria; to be responsible for the ownership, execution, and continuous improvement of our Incident Management processes and work as part of the wider Service Management (ITSM) function, tasked with delivering value across the lifecycle of IT Services, from creation to management and upkeep.You will have the opportunity to get involved in a huge breadth of dynamic projects and initiatives whilst also helping to build and grow a brand new ITSM function within the organization.Why we need youWe are building a new team of Incident Analysts, that will cover night shifts and who will manage the full cycle of major IT Incidents. The role reports directly to the Team Lead Incident Management, who is situated in Sofia. Are you our next star player?You will have the chance to work in a collaboration with both technical and business units in the organization. Your contribution will have a direct impact to the internal customer experience as well as the public interface for incident management.You will be in a position where to building strong relationships with stakeholders and constantly seeking customer feedback to ensure adequate service levels.Some of your responsibilities:Report to the Team Lead, Incident Management, and help deliver incident management best-practices to reduce and mitigate the impact and severity of incidents for our customers.Own the overall process for incident tickets to minimalize the impacts on the business and customers ensuring all incidents are recorded, assessed, classified, prioritized, assigned and actioned appropriately.Work closely with other Incident Management teams to ensure continuous improvement and best practice in handling incidents.Ensure rigor and governance are sustained within ongoing incidents to support clear documentation and communication to customers, as well as timely handling of incidents between 2nd line teams.Providing pro-active and re-active incident analysis to form part of the initial problem investigations and to identify service issues.Drive cause analysis and corrective action between teams to help eliminate disruption of servicesCreate and update Knowledge Base (KB) articles for workarounds and Known Errors (KE) which are identified throughout the lifecycle of incident/problem records. Who we’re looking forYour experience:Customer-focused with previous proven experience working in a customer-facing role.ITIL Foundation certification and 1+ years’ experience working in an ITIL environment.Excellent communication skills at all levels, with an ability to convey complex problems and to translate technical language into user-friendly information.Eagerness to work in and as a team to solve incidents but without requiring micromanagement.Experience with the Atlassian Tech Stack, mainly JIRA and ConfluenceHighly motivated, pragmatic, and energetic team member, positive, determined and driven with a can-do attitude.Good relationship management skills, with an ability to establish, build and maintain influential relationships across the business.Demonstrable analytical and problem-solving skills and a good understanding of IT Service Management process frameworks.Technical background with a broad understanding of the majority of the following: Firewall and VPN technologies, TCP/IP routing, Network connectivity, Domain Names, and DNS Management, Web and Mobile services, Cloud Hosting, VMware, Windows, Linux, iOS and Android. What’s in it for you?Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:Health and dental insurance for you, your partner and your children (if you all live at the same address)A personal interest allowance to let you learn something new or pursue a hobbySocial benefit package contributing to your lunch and transportation expenses.1,000 BGN as congratulations if you have a baby whilst you work for usMultisport membershipIn-house training and development of your skills, progressing your career.What happens next?If you’re what we’re looking for, next up will be a zoom interview. And if that goes well, we’ll meet you for a final zoom interview.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of FTSE 100 index of the London Stock Exchange, which brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.comPlease note we cannot accept general applications; this inbox is just for providing support to those who need it.

21.05|00:42

0
Need for speed SHIFTгр. Асеновград, Пловдивднес9 лв

Need for speed SHIFTгр. Асеновград, Пловдивднес9 лв

bazar.bg

Need for speed SHIFT гр. Асеновград, Пловдив днес 9 лв Fortnite acc гр. Пловдив, Каменица 1 днес 8 лв Skylanders Imaginators фигури за Playstation PS3 - PS4 - Xbox 360 - Xbox One - Nintendo гр. Благоевград, Идеален център днес 30 лв World of Warcraft гр. Габрово, Център днес 15 лв Playstation 3, PS3 игри, Playstation, цена за всичко- 40лв.! Dark Souls, Assassins creed, Uncharted гр. Велико Търново, Бузлуджа днес 40 лв Отлично състояние.

05.01|17:30

0
Need for Speed: Shift special edition за Xbox 360гр. Аксаково, Варнаднес40 лв

Need for Speed: Shift special edition за Xbox 360гр. Аксаково, Варнаднес40 лв

bazar.bg

Need for Speed: Shift special edition за Xbox 360 гр. Аксаково, Варна днес 40 лв Gioteck Duel Fuel USB Ammo Clip - станция за зареждане за PS3 гр. Аксаково, Варна днес 30 лв Disney Infinity 3.0 Edition: Star Wars The Force Awakens Play Set гр. Аксаково, Варна днес 39 лв Need for Speed: Shift special edition за Xbox 360 В перфектно състояние! Като нова! Доставката е за сметка на купувача,доставка в рамките на град Варна 3лв допълнително към цената на играта,за други населени места цената на доставката варира според избраната от вас куриерска компания. На посочения телефонен номер може да получите отговор на запитване в това часово време. Работно време: Понеделник-Петък: 10:00 18:00 часа. Събота: 10:00 15:00 часа. таг:xbox,xbox 360,хбокс,хбокс 360,игри за xbox

31.07|13:53

0
USB Хард Диск - 500 GB с дигитални игри и Профил от Xbox Liveгр. Добрич, Автогараднес300 лв

USB Хард Диск - 500 GB с дигитални игри и Профил от Xbox Liveгр. Добрич, Автогараднес300 лв

bazar.bg

USB Хард Диск - 500 GB с дигитални игри и Профил от Xbox Live гр. Добрич, Автогара днес 300 лв Сервиз за игрални конзоли гр. Варна днес Договаряне PlayStation 4,Плейстейшън 4,акаунт с игри и ПС плюс.Fifa 23,NBA23,ps4. гр. Варна, Левски 1 днес Договаряне Прдавам усб хард диск 500 с дигитални игри купувани за о Xbox Store ! Xbox 360 , Xbox One Xbox Original Работят прерфектно - изпращам с преглед и тест с Еконт

20.03|12:55

0
Работа от вкъщи Liv Chat Assistant

Работа от вкъщи Liv Chat Assistant

www.olx.bg

Работа от вкъщи Liv Chat Assistant от 2000 лв. до 3000 лв. гр. Стара Загора, Три чучура - център днес Постоянна

13.11|16:38

0
Обслужване на клиенти - Chat& Email

Обслужване на клиенти - Chat& Email

www.olx.bg

Обслужване на клиенти - Chat&Email от 2000 лв. до 3000 лв. гр. Пловдив, Старият град днес Постоянна

21.12|18:07

0
Customer support advisor withFrench

Customer support advisor withFrench

bazar.bg

Customer support advisor with French Работа › Оператори в кол център 2 250 лв Our partner is one of the leading outsourcing companies. Currently they are looking for support specialistto join their multilingual team on the position: Our partner is one of the leading outsourcing companies. Currently they are looking for support specialistto join their multilingual team on the position:Customer support advisor with French Main responsibilities:Providing support via phone and e-mail related to medical equipment used in hospitals (x-rays, scanners). Creating tickets for maintenance. Providing timely reports;Maintaining company`s database.The company offers:remote option; Flexible working schedule (24/7);Initial and ongoing training;Vibrant team environment;Competitive salary;Great social package. Job requirements:Fluency in French (C1 level);Working level of English (B2 level);Previous experience on a customer service role is considered as advantage;Excellent analytical skills;PC literacy.Apply NOW and join the international team!All applications will be treated strictly confidential.Only short-listed candidates will be contacted

02.02|15:39

0
Car Rental Customer Support with French

Car Rental Customer Support with French

bazar.bg

Car Rental Customer Support with French Работа › Оператори в кол център 1 800 лв Car Rental Customer Support Agent with FrenchNordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulti... гр. Пловдив днес Наблюдавай Car Rental Customer Support Agent with French Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! The ideal candidate: Is able to communicate freely in French and good level of English Is passionate for providing the best customer service Takes ownership of their work and multi-tasks well Is a problem solver and is able to flex to different customer profiles Main responsibilities: Deliver a high level of customer service by: Using empathy/positive language when answering questions while they’re browsing our website. Helping each customer find their ideal car. Spotting opportunities to provide information that your customer may require at a later stage. Dealing with requests between booking and pick-up. Conducting post-travel investigations after the rental has finished. Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone. For you we offer: Competitive salary A bright, modern and exciting place to work, with excellent staff facilities Transportation allowance Life insurance Annual reward and recognition events Holiday pay Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.

01.02|23:03

0
Chat & Email Support - Romanian - Day Shifts

Chat & Email Support - Romanian - Day Shifts

bazar.bg

Chat & Email Support - Romanian - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars - Romanian Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role,... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars - Romanian Day Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in Romanian and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include: Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

12.01|13:15

0
Chat & Email Support - German - Day Shifts

Chat & Email Support - German - Day Shifts

bazar.bg

Chat & Email Support - German - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars - German Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, s... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars - German Day Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include: Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

06.01|14:05

0
Customer Support Agent with Italian - email and chat

Customer Support Agent with Italian - email and chat

bazar.bg

Customer Support Agent with Italian - email and chat Работа › Оператори в кол център Plus500 is a successful global software company which offers a leading CFD trading platform. The company is public listed at the London Stock Exchange since 2013. The Group enables retail customers to... гр. София днес Наблюдавай Plus500 is a successful global software company which offers a leading CFD trading platform. The company is public listed at the London Stock Exchange since 2013. The Group enables retail customers to trade CFDs in more than 50 countries and in more than 2,100 different underlying global financial instruments comprising equities, ETFs, foreign exchange, indices, options and commodities. Job Definition: • Provide information about financial instruments and services of the company; • Respond to customer requests for installation, registration and regular operations with client’s software; • Provide support regarding technical, trading and financial issues to customers queries by email and chat; • Verify the request details with the customer; • Research and answer questions and solve problems for a complete customer’s satisfaction; • Follow up on the successful completion of each case; Requirements: • Fluency in the Italian language; • Fluency in the English language; • Good computer literacy; • Excellent typing skills; • Analytical and problem-solving skills; • Ability to prioritise tasks and work with minimal supervision; • Financial/Economic background or education will be considered as an advantage; • Customer service experience will be considered as an advantage; • Willingness to work on shifts; Our offer: • Great opportunity for professional and personal development within a fast growing company; • Extensive training programs; • Competitive remuneration package; • Excellent working conditions; • Cooperative team environment; If you are interested in and you would like to join our team, please send your application (CV) in English via the button below.

01.02|14:05

0
Chat & Email Support - Italian - Night Shifts

Chat & Email Support - Italian - Night Shifts

bazar.bg

Chat & Email Support - Italian - Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars Italian Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift ... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars Italian Night Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift role (4 nights 11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.

10.03|14:03

0
Chat & Email Support PokerStars - Italian - Day Shifts

Chat & Email Support PokerStars - Italian - Day Shifts

bazar.bg

Chat & Email Support PokerStars - Italian - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars Italian Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, s... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars Italian Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities:• You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.

10.03|18:25

0
COMPLIANCE with ENGLISH

COMPLIANCE with ENGLISH

bazar.bg

COMPLIANCE with ENGLISH Работа › Оператори в кол център AN ALL New Tech LTD is the Bulgaria office division for the multiple regulated investments firm AN Allnew Investments LTD leading broker of online foreign exchange (forex) trading, CFD tra... гр. София вчера Наблюдавай AN ALL New Tech LTD is the Bulgaria office division for the multiple regulated investments firm AN Allnew Investments LTD leading broker of online foreign exchange (forex) trading, CFD trading, and financial investments. Our Goal is to serve global traders with access to the worlds largest and most liquid market. By offering the most advanced trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market. We are looking for a person with fluent English, previous experience as Compliance in Forex!! Candidates with background experience more than one year would be considered with higher priority! Your Duties: - Build and maintain relationships with clients. - Verifying customer details and keep track record via CRM, KYC and other reports. - Proactive communication with customers to increase customer retention and value. - Keep close communication with upper management and follow up with upcoming cases. - Updating record database and gathering required information/documents from customers. - Discuss financial markets and major factors and make connection between them. - Handling customers’ accounts, solving account problems and providing information via emails, telephone and on-line chat. The ideal candidate has: - Excellent English verbal and written, native speaker level. - Other languages would be considered as a big advantage. - Previous working experience as a Customer support and Compliance minimum 1 year! - Previous experience and knowledge regarding Certification, Licensing regimes, Data protection, Forex, Equities, CFD’s and other financial products. - Proficiency in MS Office, particularly Excel. - Able to think outside the box and have the desire to pull out all the stops to solve issues. - Excellent computer skills. - Past sales experience is a plus. What we offer: - Attractive base salary. - Full time position - 5 days a week. - Sport Thursday (Football) + catering in the office. - Paid Vacations, Holidays & Team buildings. - Special educational program for the first month. - Other social benefits Multisport card. - Variety of different food and drinks in the office. - Abroad training for personal development with mutual benefits. - Opportunities for growth to a higher position in the Company. If You qualify, to the upper requirements, we will be waiting for your CV - IN ENGLISH ONLY!

11.12|04:43

0
Architect - English

Architect - English

bazar.bg

Architect - English Работа › Мениджъри и експерти Our client is an international architecture company with a vast professional portfolio of residential and non-residential projects in multiple countries in Europe. They have grown steadily for the pas... гр. София днес Наблюдавай Our client is an international architecture company with a vast professional portfolio of residential and non-residential projects in multiple countries in Europe. They have grown steadily for the past few years and are looking for an enthusiastic Architect to continue their growth with.Candidate Profile for ArchitectMust be fluent in English, both written and spokenTechnical background will be considered an assetExperience of at least 2-3 years in the field of architectural designExperience in working or studying abroad is an advantageStrong Revit skills, CAD, MS Office knowledge will be an assetAble to work on short time frames and meet deadlinesA creative and communicative individual with a passion for design that empathises with the company’s visionStrict eye for the detailIndividual that copes well under pressure and with strict deadlinesWhat Our Client OffersA dynamic and creative international team of expertsAttractive salary based on experience/skill levelYoung and vibrant work environmentDedicated training that can boost your future developmentOpen to relocation from other citiesPossibility to grow and developBlue Lynx Careers EOOD is a registered provider of Recruitment Services with License No: 3173/06.07.2021

08.11|16:59

0
Travel Support Agent with French, German or Polish

Travel Support Agent with French, German or Polish

bazar.bg

Travel Support Agent with French, German or Polish Работа › Търговски представители и дистрибуция 2 300 лв Travel Support Agent with French, German or Polish Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! Do you want to work for one of the most impactful and well known European travel companies? This would be the right role for you if you: - Have excellent language skills in French, German or Polish and in English language - Have excellent communication skills - Have previous experience in a travel agency, airline reservations or similar role - this will be considered as an advantage - Have motivation for development - Are able to work on flexible shifts ABOUT YOU: -You will be a sales agent servicing an inbound telephone sales line for one of the world’s largest global online travel agencies. A key part of this role is to use your travel and sales skills to locate flights, hotels, upsell, cross-sell ancillary services, and create new bookings. - You have excellent communication skills and you would be happy to support customers with reservations in a polite and professional manner - You want to work in friendly and positive environment - You are looking for place where you can develop yourself professionally WE WILL GIVE YOU: - Very competitive salary - Salary increases upon reached milestones - Attractive performance incentives - Other than the statutory taxes, we also offer our employees a unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Transportation Allowance - Half-yearly Team Building Activities - Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications) - Monthly/Quarterly Rewards & Recognition Programs - And more! Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.

09.11|17:52

0
French & Arabic Speaking Customer Service Representative

French & Arabic Speaking Customer Service Representative

bazar.bg

French & Arabic Speaking Customer Service Representative Работа › Администрация и офис сътрудници Guided by 35+ years of experience and a customer-obsessed approach, Sitel offers tailored customer care solutions and is redefining and transforming the contact center and the associate experience. Si... гр. София днес Наблюдавай Guided by 35+ years of experience and a customer-obsessed approach, Sitel offers tailored customer care solutions and is redefining and transforming the contact center and the associate experience. Sitel’s 80,000 passionate and talented associates support more than 450 clients in 50+ languages from more than 120 facilities strategically located in 29 countries. Experience is everything at Sitel Group it’s what sets us apart from the rest. Our office in Sofia is based near the city center and employs more than 800 people, supporting 32 languages all around the world. For one of our campaigns, we are looking for passionate and customer oriented French & Arabic speaking customer service representative. Your Tasks: Servicing customers from the Arabic speaking countries and France who are using the products of our clients.Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with the key performance indicators in French. Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to 40 customer telephone contacts a day. Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with our 11 key performance indicators. Working independently to find information to exceed customers’ expectations. Navigating multiple systems simultaneously in order to update e-records promptly and accurately. Proactively provide support and assistance to colleagues and work together as a team to provide feedback and suggestions to help the company grow & retain its customer base. Maintain confidentiality in receiving and recording payments and reporting any discrepancies regarding information or system faults in line with operational procedure. We are looking for employees meeting the following requirements: Highschool or University degree ( sales and economy education is an advantage). Excellent conversational and written knowledge in French. Excellent knowledge in Conversational and written knowledge in Arabic. Good knowledge both written and spoken in English for conducting internal trainings, as well as working with company computer programs. Experience in a contact center or customer facing role. Demonstrate excellent customer care skills. Willing to go above and beyond to deliver an excellent customer experience. Able to maintain composure when interacting with a diverse range of telephone callers who can become difficult or distressed. Can adapt quickly to changes in products, process and technology. Proven track record of excellent attendance and time-keeping. Basic knowledge of all MS office tools (Word, Excel, PowerPoin.t, Access, Outlook). SITEL Bulgaria offers you: Competitive remuneration scheme. Social package including: additional healthcare insurance, gift vouchers, social team activities. To join a young and dynamic team in multinational environment. Opportunities for long-term professional career. Entitlement to company internal training and development accordingly global standards. Friendly and accessible office location. If you are interested, we will be glad to receive your application

13.01|18:59

0
1st Level Technical Support Representative - German/ French

1st Level Technical Support Representative - German/ French

bazar.bg

1st Level Technical Support Representative - GermanFrench Работа › Оператори в кол център 2 600 лв Upright Talent Services ltd. is a boutique Staffing & Recruitment company that works cross-industry with the leading companies within the space of BPO and ITITO. We strive to bring the best oppor... гр. София вчера Наблюдавай Upright Talent Services ltd. is a boutique Staffing & Recruitment company that works cross-industry with the leading companies within the space of BPO and ITITO. We strive to bring the best opportunity to each individual we speak with and aim to maximize the potential of each encounter. For one of our clients one of the top companies within the BPO space we are looking for an enthusiastic professional to join one of their growing Technical Support teams, supporting a leading technology provider and their corporate customers. Main Requirements: •Previous experience within the CustomerTechnical Support domain would be considered a great advantage; •Fluency in one of the following languages: German or French; •Fluency in English - above B2 level; •Strong communication and computer skills; •Good analytical capabilities and a problem-solving mindset; •Previous experience in troubleshooting would be considered an advantage. Main Responsibilities: •Respond to Customer inquiries - outbound calls and e-mail messages; •Troubleshoot and resolve customer issues hardware & software; •Working with Premium customers both end-clients and enterprise; •Logging client cases onto database and help improve the overall team performance. What our client offers: •Permanent contract; • Work from home till the COVID-19 Pandemic restrictions are over; •Standard working hours, and a Home OfficeWork From Home option; •Competitive remuneration and social package; •Team spirit and an excellent work environment; •Performance-related bonuses; •Additional Medical plan & Life Insurance; •Excellent Learning & Development program, with the opportunity to grow further into the technical domain. If you are interested in the position, send across your updated CV in English, and we will contact you shortly to provide further detail. (Please do not forget to add the Reference Number: NS_TS1). Approved candidates will be contacted in a timely manner. All the information is protected by the Commision for the Protection of Personal Data (Upright Talent Services Ltd. reg. № 2891).

06.03|00:23
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