Customer Support Specialist with English and Portuguese - търсене свободни работни места и продължават при поискване

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Customer Support Specialist with English and Portuguese Работа › Оператори в кол център Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into an e... гр. София днес Наблюдавай Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into an environment of IT support learning new technologies? As a customer support agent, you will be responsible for providing assistance to the queries of our clients, gathering information from our technical teams and sharing findings with them. What we’re looking for: Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience. Responsibilities: • You will provide client customer service support by effectively acting as a single point of contact to the customer whilst a technical team resolves critical system issues; • Triage incident service request by Outbound phone calls, email or web portal as a point of contact; • Identify and assign the incident to the appropriate severity level, category, priority, team, and engineer; • Manage the life-cycle of the incident to ensure the customer’s incident is resolved proactively communicating all updates. Competencies: • Fluency in English and Portuguese, both written and spoken; • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution; • Minimum 1-year work-related experience in customer-relationships position or similar; • Good problem-solving skills; • University degree; In return, we offer you: •Food vouchers •No overnight shifts •Transportation card for all lines •Medical insurance-one of the best in the market •Free massages in the office- every Friday •Multisport card discount •Social bonus for Marriage and Childbirth •Refer a friend RAF bonus •Corporate pieces of training and development programs •Team buildings and events •Additional corporate discounts in restaurants close to the office •Free drinks in the office/coffee and tea •Fruit days •Excellent office location Why Tek Experts? We only exist to help IT companies make a difference in the world. We make sure nothing gets in the way of them doing great things. Clients stay with us because we’re a disruptive-thinking, dynamic and fast-growing business and because of the success of our people. We believe in the power of people and the quality of our teams. They’re smart, curious, client-oriented and results-driven. If this sounds like you and you want to be part of our journey, apply now.

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Email Customer Specialist with German, French, Italian, Spanish, Portuguese, Russian & English Работа › Администрация и офис сътрудници 2 050 лв Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners.For one of our clients - one of the top business process ou... гр. Варна днес Наблюдавай Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners. For one of our clients - one of the top business process outsourcing companies in the world - we are looking for - Email Customer Specialist with German, French, Italian, Spanish, Portuguese, Russian & English. This position handles a high volume of in-bound emails with complex issues and resolving customer concerns. Recruitment and job application in time of coronavirus is not a new book, but everyday life. All interviews will be conducted online or by phone for your comfort.The hiring process, starting dates and initial trainings with our clients have been tailored according to the official prescriptions and some of them will be conducted online. Essential Duties and Responsibilities: * Provides customer service to customers and clients via e-mail or chat; * Maintain compliance issue emails/reports and system queues as per compliance requirements; * Supply customer research, coordinate resolutions and determine additional steps that may be required to maximize customer satisfaction; * Assist with reporting and tracking activities, account setup processing and on-line services setups, as needed Requirements: * Proficiency in German, French, Italian, Spanish, Portuguese, Russian- B2/C1; * Good English- B2; * Ability to work with others to resolve problems, handle requests or situations; Our client offers: * Fully remore recruitment process; * Flefible working hours including late shifts; * Excellent salary and bonus scheme; * Full-time assignment, * Professional growth; * International working environment. All the information is protected by the Commision for the Protection of Personal Data (Astrea Recruitment. - reg No 1809)

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Customer Support Specialist, non-voice French and English Работа › Администрация и офис сътрудници Chibi Phoenix is the nest of talented people who share a passion for games, art, and excellence. The studio was forged in 2016, after more than 10 years of different experiences and projects.We do gam... гр. София днес Наблюдавай Chibi Phoenix is the nest of talented people who share a passion for games, art, and excellence. The studio was forged in 2016, after more than 10 years of different experiences and projects. We do gamification, video games, and art for clients from different areas: B2B educational games, igaming, art production for board games, to name only a few. Our portfolio also includes entertainment products such as the platform Amilova and Dragonball Multiverse: online communities devoted to comics, manga, indie artists and video games. Chibi Phoenixs complete network of products entertains over 500 million visitors monthly, with above 300,000 daily active players and a total of over 15 million registered players. Chibi Phoenix is here to provide positive entertainment and support creative endeavors. We want to make the games we want to play and which make people laugh, make them fall in love with our characters, and feast their eyes with amazing art. We are geeky, international, and fun. And we are constantly looking for new passionate professionals to join us in our adventure! YOUR RESPONSIBILITIES: * Resolves players inquiries with the tools and information provided from player and Internal systems, following the company’s KPI’s and guidelines (non-voice). * Provides feedback of product fixes to customers in an efficient and satisfactory manner. * Listen to the needs of the players and communicate them further to the appropriate teams. * Ensure a professional tone when addressing inquiries. * Work with our team to improve our processes. EXPERIENCE AND SKILLS: * Experience in customer support - Minimum of 1-2 years * Perfect (native) French * Very Good level in English (C1) * Good computer literacy * Good organizational and prioritization skills * Team player * Autonomy and pro-activity: a strong ability to follow up on any kind of problem until a solution is delivered. CONSIDERED AS AN ADVANTAGE: * Culture in games and/or video games. * Keen interest in and knowledge of Anime, Manga and Pop Culture * Experience with the software Asana WHAT’S IN IT FOR YOU: * Excellent career development opportunities; * Attractive social and remuneration package: additional Health Insurance, Multisports Card, Flexible Working hours, Remote work, Transport Card etc. * Office located in the proximity of Paradise Mall, close to public transports, commodities; * Comfortable environment supplemented by cool in-office bonuses such as the company library, 180° terraces, relaxing poof zones, free coffee, and fruit distribution etc. * Lots of social events and well maintained festive spirit. * To work in a fun, collaborative, problem-solving environment where you both learn from us and teach us; A quick cover letter will be appreciated. Were waiting for your application in English.

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Customer Support with English Работа › Оператори в кол център AN ALL New Tech LTD is the Bulgaria office division for the multiple regulated investments firm AN Allnew Investments LTD leading broker of online foreign exchange (forex) trading, CFD tra... гр. София днес Наблюдавай AN ALL New Tech LTD is the Bulgaria office division for the multiple regulated investments firm AN Allnew Investments LTD leading broker of online foreign exchange (forex) trading, CFD trading, and financial investments. Our Goal is to serve global traders with access to the worlds largest and most liquid market. By offering the most advanced trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market. We are looking for a person with fluent English and previous experience as Customer Support in Forex!! Candidates with background experience more than one year would be considered with higher priority! Your Duties: • Answer clients queries in a timely and professional manner. • Identifying clients’ problems and propose relevant solutions. • Assist all internal departments and collaborating with other team members to provide high-quality support. • Assist in solving client’s issues and providing information via emails, over the phone, live chat. The ideal candidate has: • Fluent English level – both verbal and written is a Must! • Previous work experience as a Customer Support – minimum 1 year - Mandatory! • Experience with Live chat, Zendesk, CRM, Ticket systems and other. • Able to think outside the box and have the desire to pull out all the stops to solve issues. • Past experience with regulated companies will be considered with higher priority! • Other languages would be considered as a big advantage. • Past experience as sales would be considered as a plus. • Excellent computer skills. What we offer: • Attractive base salary. • Full time position – 5 days a week. • Social benefits – Multisport card. • Additional health insurance. • Birthday Gifts. • Paid Vacations, Holidays & Team buildings. • Weekly sport day (Football) + catering in the office. • Opportunities for growth to a higher position in the Company. • Variety of different food and drinks in the office. If you are energetic, passionate, team player, hungry for success and you qualify, to the upper requirements, we will be waiting for your CV - IN ENGLISH ONLY!!!

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Customer Support Consultant fluent in both German and English Работа › Администрация и офис сътрудници Are you ready to take your career to the next level? Are you ready to take your career to the next level? Customer Support Consultant fluent in both German and English We are currently looking for motivated German and English speakers to join our support team for worlds largest producer of downloadable audiobooks. This would be the right role for you if you: Have excellent language skills in German and English language Have excellent communication skills Have ability to multi task and to make quick decisions Have ability to adapt quickly to changing business requirements Have strong listening/comprehension skills and good follow up skills ABOUT YOU You would love to work for the retail industry, helping international clients with their queries; You rise to meet every challenge; You have a passion to support customers with great service in a friendly, confident and knowledgeable manner; You have an ambition to achieve sales metrics and goals; You are a great team worker, and want to work within a dynamic multinational environment WE WILL GIVE YOU Very competitive salaries Flexible working hours Other than the statutory taxes, we also offer our employees a unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Transportation Allowance Half-yearly Team Building Activities Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications) Monthly/Quarterly Rewards & Recognition Programs It’s not just a job, it’s your career.

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Chat Support Specialist with Italian and English Работа › Оператори в кол център 1 950 лв

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Technical Support Specialist fluent in French and English Работа › Оператори в кол център 1 900 лв We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digit... гр. София днес Наблюдавай We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and its more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. As a TTEC Customer Experience Champion, You’ll Enjoy: Extensive training programs;Environment that stimulates achievement and excellent customer service;Competitive remuneration package;Access top notch business best practices;Work in a challenging and pleasant business environment. What You’ll be Doing: As a Brand Ambassador, you will be the first point of contact for both our business and consumer customer base, responding to multichannel queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore, we will provide you with all the necessary tools, training and confidence needed to do a great job. On a typical day, you’ll do: Password Reset & Account unlock;IE troubleshooting;Wireless troubleshooting;Installation of software;Ticket Management. Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following: Fluent level of written and verbal communication in French;Good level of written and verbal communication in English;Very good communication skills;Eager to learn;Team player;Good analytical skills;Previous relevant experience will be an advantage. Interested? Apply Today! Click on the Apply Now button. You’ve applied, now what? After successfully completing the online application, please make sure your communication lines are open and regularly check your email and text for instructions. All documents will be treated in the strictest confidentiality. Only short-listed candidates will be invited for an interview. Click on the Apply Online button to let us know about you. Please send your CV in English.

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Client Support Specialist with Czech, Arabic, Armenian, Finnish, German, French, Slovak & English Работа › Администрация и офис сътрудници 2 100 лв Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need ... гр. София днес Наблюдавай Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. Our partners are increasing continuously and their satisfaction is the best business card for us. For one of our clients – a leading multinational company – we are looking for Client Support Specialist with Czech, Arabic, Armenian, Finnish, German, French, Slovak & English . Essential Job Duties and Responsibilities: * Provides entry level support for network and telecom infrastructure; * Meet individual customer service call volume and quality expectations; * Act as the primary contact for eligibility updates to ensure clients records are loaded in a timely manner; * Develop and maintain an active sales funnel of opportunities connected with the product portfolio; * Support special campaigns and the tracking of results associated with these projects. Requirements: * Czech, Arabic, Armenian, Finnish, German, French, Slovak & English (C1); * Strong written and verbal communication skills; * Ability to work independently and in a group; * Knowledge of PC operating system troubleshooting and general understanding of network communications; * Be a self-starter who can prioritize tasks and manage deadlines. Our client’s offer: * Nice working environment; * Full-time assignment; * Attractive salary; * Opportunities for professional growth. If you are interested, challenged and convinced you are the right candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N r_SM_CSS) Only the shortlisted candidates will be contacted in a timely manner. All the information is protected by the Commision for the Protection of Personal Data (Astrea Recruitment. - reg No 1809)

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Online Business Assistant Customer Support & Order Support Agent Работа › Оператори в кол център 1 250 лв Ние сме фирма, занимаваща се с онлайн търговия в Европа и Америка. Вече над 4 години успешно се развиваме и разширяваме дейността и асортимента си.За офиса ни в София, търсим позитивни и мотивирани хо... гр. София днес Наблюдавай Ние сме фирма, занимаваща се с онлайн търговия в Европа и Америка. Вече над 4 години успешно се развиваме и разширяваме дейността и асортимента си. За офиса ни в София, търсим позитивни и мотивирани хора, които да се включат в екип „Асистент в онлайн бизнес, Оператор онлайн поръчки Обслужване на клиенти“. Изисквания: - Умение за работа с клиенти и отлични комуникационни способности; - Свободно владеене на Английси език, в устна и писмена форма; - Свободно опериране с компютър, Интернет и работа с нови компютърни програми; - Възприемчивост към нова информация и бърза адаптация; - Позитивно, мотивирано и проактивно отношение; - Умение за работа в екип; - Точност и умение за справяне с крайни срокове и динамика в работата; - Имате за цел да се развивате, повишавате продажбите и оборотите на компанията. Ние Ви предлагаме: - Първоначално платено обучение и последващи надграждащи месечни обучения; - Работа в позитивна, мотивираща среда; - Работа в млад екип; - Възможност за развитие на личностните и професионални качества и потенциал за растеж; - Бонуси при постигане на таргети; - Вашите таланти и добри идеи ще бъдат признати и наградени! Имате интерес и отговаряте на нашите изисквания? Моля изпратете своето CV. Само избрани кандидати за интервю ще получат обратна връзка от нас. Всички ваши лични данни са защитени от закона и ще бъдат третирани строго конфиденциално.

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Customer Success Agent with French, German, Spanish, Italian, Portuguese, Turkish or Dutch Работа › Оператори в кол център 2 650 лв Top Skills Recruitment is a recruitment agency established by professionals with yearsof experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candid... гр. София днес Наблюдавай Top Skills Recruitment is a recruitment agency established by professionals with yearsof experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity. We are looking for a Customer Success Agent with French, German, Spanish, Italian, Portuguese Turkish or Dutch for one of our clients - an international fintech company with office in Sofia, Bulgaria. This is an excellent opportunity to join and have the ability to develop and progress within a fast-growing team. Ideally, your skills will include: • Proficiency in either of the following languages: French, German, Spanish, Italian, Portuguese, Turkish or Dutch • Fluency in English • Previous experience in customer service area will be an advantage. Daily Responsibilities: • Provide customer assistance at the highest company standards; • Communicating with clients and business partners regarding the company services and products; • Handle customers initial verification by considering, requesting and processing verification documents In return you will receive: • Excellent salary and compensation package according to the language; • Great social benefits package; • Flexible or standard working hours; • Friendly team and modern office; • Real chances to develop professionally in the company according to ones preferences. Start your new career and APPLY NOW! If you meet the requirements above and feel ready to dive into our clients challenging dynamics, please apply by sending your updated CV in English. Top Skills Recruitment has License № 2399 valid from 15.11.2017 Key words: ServiceCustomer SupportCustomer Associate

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Customer Experience Associate with Dutch, French, German, Polish, Spanish, Italian or Portuguese Работа › Оператори в кол център 3 000 лв Top Skills Recruitment team consists of young & positive professionals speaking different foreign languages. Our higher aim is to find and bring out the best of our candidates so they can land their d... гр. София днес Наблюдавай Top Skills Recruitment team consists of young & positive professionals speaking different foreign languages. Our higher aim is to find and bring out the best of our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity. No idea what do to a gloomy day like today? How about applying for a job in an international company with an office in Sofia, Bulgaria? You can join them as their new Customer Experience Associate fluent in Dutch, French, German, Polish, Spanish, Italian or Portuguese! What is going to make you stand out the rest: Fluency in any of the previously-mentioned languages Fluency in English Hands-on experience in using a variety of communication channels such asemail, live chat and/or phoneEnthusiasm to respond to problems/requests rapidly and effectivelyWhat the role is all about: Assisting customers when having a request/problem Handling customers’ initial verification processProviding support to management Improving service delivery What the job will bring to you: Excellent compensation package according to the languageGreat social benefits packageFlexible or standard working hoursWork in a very dynamic environment and be part of an international teamStart your chapter today by simply applying with your updated CV in English! Top Skills Recruitment has License № 2399 valid from 15.11.2017 Key words: Френски/Customer ServiceCustomer SupportCustomer AssociatePolishПолскиPortugueseПортугалски

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Chat & Email Support - Portuguese - Fixed Late Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – Portuguese – Fixed Late ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed ... гр. София вчера Наблюдавай The role: Chat & Email Support PokerStars – Portuguese – Fixed Late ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Portuguese and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include: Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.

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Customer Support Professional Работа › Мениджъри и експерти ATN Europe LTD is an international company that specializes in digital night vision and thermal optics for hunting enthusiasts. Our product has been on the market for over 20 years. We are looking for... гр. София вчера Наблюдавай ATN Europe LTD is an international company that specializes in digital night vision and thermal optics for hunting enthusiasts. Our product has been on the market for over 20 years. We are looking for experienced Customer Support Professionals into our team. Required Experience: High level of English spoken and written (additional European languages are a plus). Proven customer support experience or experience as a Client Service Representative of 2 years or more. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Responsibilities: Manage large amounts of incoming phone calls. Provide accurate, valid and complete information of company products. Handle customer complaints, provide appropriate solutions and alternatives. Work in CRM Microsoft Dynamics. What We Offer: High salary. A team of people who speak the same language as you, the "language of solutions". A comfortable office near the center of Sofia. Formal employment. Convenient work schedule from 9.00 - 17.30 (Saturday, Sunday - days off). If you feel that the position is appealing to you - dont hesitate to send your resume and write a few words about why you are interested in the position.

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Customer Success Associate with French and English Работа › Оператори в кол център 2 500 лв About Apertum Online - Apertum Online is a leading B2B technology and operations service provider company. We provide business and technical expertise to the global online and mobile gaming industry.A... гр. София днес Наблюдавай About Apertum Online - Apertum Online is a leading B2B technology and operations service provider company. We provide business and technical expertise to the global online and mobile gaming industry. Apertum offers a dynamic and rewarding environment for high achievers looking to work and learn alongside like-minded individuals, to build and support scalable products which already provide entertainment to millions of users and take them to the next level. You would be doing:Handle customer queries Social Media, Web Chat, E-mail and phone;Educate current and potential customers with product and service information;Maintain accurate customer records;Identify and escalate priority issues to the Team Leader and Ops Team;Actively participate in team meetings. You would have/be:Native/Fluent French speaker;Fluent in written and spoken English;1+ years of general experience on a Customer Support or similar role;Passionate about customer care;An excellent communicator;Able to work well under pressure and under minimum supervision;A fast learner who is able to work with set targets;A team player;Must be time flexible and able to work in a shift system (24/7) including public holidays and weekends; We would offer to you:Highly competitive salary;Quarterly Bonuses;Flexible working hours;Flexible working location;Additional Health Care;Food Vouchers;Multisport card (shared cost);Learning and Development Allowance;Additional day off for each year spent in the company;A present for your birthday;Team building events;Company team building events in selected locations.To be a part of a small enough company to allow you to have a big impact and large enough to provide structure and clarity;Work along very fresh and bright people;Global multi-cultural working environment.

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Customer support advisor with French Работа › Оператори в кол център 2 250 лв Our partner is one of the leading outsourcing companies. Currently they are looking for support specialistto join their multilingual team on the position: Our partner is one of the leading outsourcing companies. Currently they are looking for support specialistto join their multilingual team on the position:Customer support advisor with French Main responsibilities:Providing support via phone and e-mail related to medical equipment used in hospitals (x-rays, scanners). Creating tickets for maintenance. Providing timely reports;Maintaining company`s database.The company offers:remote option; Flexible working schedule (24/7);Initial and ongoing training;Vibrant team environment;Competitive salary;Great social package. Job requirements:Fluency in French (C1 level);Working level of English (B2 level);Previous experience on a customer service role is considered as advantage;Excellent analytical skills;PC literacy.Apply NOW and join the international team!All applications will be treated strictly confidential.Only short-listed candidates will be contacted

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Car Rental Customer Support with French Работа › Оператори в кол център 1 800 лв Car Rental Customer Support Agent with FrenchNordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulti... гр. Пловдив днес Наблюдавай Car Rental Customer Support Agent with French Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! The ideal candidate: Is able to communicate freely in French and good level of English Is passionate for providing the best customer service Takes ownership of their work and multi-tasks well Is a problem solver and is able to flex to different customer profiles Main responsibilities: Deliver a high level of customer service by: Using empathy/positive language when answering questions while they’re browsing our website. Helping each customer find their ideal car. Spotting opportunities to provide information that your customer may require at a later stage. Dealing with requests between booking and pick-up. Conducting post-travel investigations after the rental has finished. Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone. For you we offer: Competitive salary A bright, modern and exciting place to work, with excellent staff facilities Transportation allowance Life insurance Annual reward and recognition events Holiday pay Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.

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Customer Support Agent with Italian - email and chat Работа › Оператори в кол център Plus500 is a successful global software company which offers a leading CFD trading platform. The company is public listed at the London Stock Exchange since 2013. The Group enables retail customers to... гр. София днес Наблюдавай Plus500 is a successful global software company which offers a leading CFD trading platform. The company is public listed at the London Stock Exchange since 2013. The Group enables retail customers to trade CFDs in more than 50 countries and in more than 2,100 different underlying global financial instruments comprising equities, ETFs, foreign exchange, indices, options and commodities. Job Definition: • Provide information about financial instruments and services of the company; • Respond to customer requests for installation, registration and regular operations with client’s software; • Provide support regarding technical, trading and financial issues to customers queries by email and chat; • Verify the request details with the customer; • Research and answer questions and solve problems for a complete customer’s satisfaction; • Follow up on the successful completion of each case; Requirements: • Fluency in the Italian language; • Fluency in the English language; • Good computer literacy; • Excellent typing skills; • Analytical and problem-solving skills; • Ability to prioritise tasks and work with minimal supervision; • Financial/Economic background or education will be considered as an advantage; • Customer service experience will be considered as an advantage; • Willingness to work on shifts; Our offer: • Great opportunity for professional and personal development within a fast growing company; • Extensive training programs; • Competitive remuneration package; • Excellent working conditions; • Cooperative team environment; If you are interested in and you would like to join our team, please send your application (CV) in English via the button below.

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Customer services specialist - Corporate and Premium Clients Работа › Администрация и офис сътрудници If you have:- University Degree in Economics or other relevant major- Experience in bank customer services (Advantage)- Computer literacy (MS Office)- Good communication skills- Fluent English languag... гр. София днес Наблюдавай If you have: - University Degree in Economics or other relevant major - Experience in bank customer services (Advantage) - Computer literacy (MS Office) - Good communication skills - Fluent English language (Must) - Agility and quick responsiveness to changes - Flexible approach in working with clients - Entrepreneurial and dynamic personality - Good knowledge of the legal frame and regulations in the banking area (Advantage) And you would like to: - Understand clients’ business needs providing tailored solutions, combined with the highest quality customer experience - Learn in-depth a variety of Bank services for corporate and premium customers, including cash activity with national and foreign currencies - Collaborate with different departments intensively - Request and use customers’ feedback in order to optimize the process and services’ and achieve high customer satisfaction - Participate in the account opening process and onboarding of corporate customers - Communicate intensively with potential and existing corporate clients regarding their banking services - Receive, verify and analyze different company documents - Keep customer records updated in accordance with the relevant legislation You will find: - Excellent opportunities for professional and career development in one of the leading banks in Bulgaria - Competitive remuneration - Various opportunities for learning and further development of the professional skills and competences - Dynamic and challenging job - Modern working environment - Additional health insurance - Life/Accident Insurance - Food vouchers - Sports card - Preferences for the bank products and services Share your future with us! Please, send your CV by using the button “Apply for this job” on the bottom of the page. Only short-listed candidates will be contacted. All applications will be treated under strict confidentiality. Personal data are under special protection in accordance with the Law for Protection of Personal Data. Raiffeisenbank (Bulgaria) is part of the Raiffeisen Bank International AG Group – one of the leading financial institutions in Central and Eastern Europe, with more than 51 000 employees and more than 14.2 million customers in 14 countries. In the last 20 years Raiffeisenbank (Bulgaria) has become one of the leading banks in Bulgaria providing high-quality services to its clients and career and development opportunities for its employees.

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Customer Support Agent with Arabic language - email and chat Работа › Оператори в кол център Plus500 is a successful global software company which offers a leading CFD trading platform. The company is public listed at the London Stock Exchange since 2013. The Group enables retail customers to... гр. София днес Наблюдавай Plus500 is a successful global software company which offers a leading CFD trading platform. The company is public listed at the London Stock Exchange since 2013. The Group enables retail customers to trade CFDs in more than 50 countries and in more than 2,100 different underlying global financial instruments comprising equities, ETFs, foreign exchange, indices, options and commodities. Job Definition: • Provide information about financial instruments and services of the company; • Respond to customer requests for installation, registration and regular operations with client’s software; • Provide support regarding technical, trading and financial issues to customers queries by email and chat; • Verify the request details with the customer; • Research and answer questions and solve problems for a complete customer’s satisfaction; • Follow up on the successful completion of each case; Requirements: • Fluency in Arabic language; • Fluency in English language; • Good computer literacy; • Excellent typing skills; • Excellent literacy; • Analytical and problem-solving skills; • Ability to prioritise tasks and work with minimal supervision; • Ability to work in Bulgaria; • Financial/Economic background or education will be considered as an advantage. • Customer service experience will be considered as an advantage. Our offer: • Great opportunity for professional and personal development within a fast growing company; • Extensive training programs; • Competitive remuneration package; • Excellent working conditions; • Cooperative team environment; If you are interested in and you would like to join our team, please send your application (CV) in English via the button below.

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Back Office Customer Support | Online Interviewing Process Работа › Оператори в кол център We are seeking career minded, experienced and motivated individuals for full-time position in the Operations department in our Sofia based office, which operates as a back office since 2012 and curren... гр. София днес Наблюдавай We are seeking career minded, experienced and motivated individuals for full-time position in the Operations department in our Sofia based office, which operates as a back office since 2012 and currently employees over 250 people in the following departments: General and Institutional Operations, Compliance, Accounting, IT, Risk, Marketing, Sales and Product Development. Primary responsibilities (not limited to)Processing and activating new currency trading accountsReviewing client applications and supporting documentationBack office operations: Processing account maintenance requests and transactions (withdrawals, transfers, deposits)Posting deposits (credit card, wires, online checks)Customer service and correspondence (via email)Projects and miscellaneous assignmentsRequirementsFluent English (written and verbal)Fluency in one of the following languages: German/French/Spanish/Italian/Portuguese (reading, writing and professional conversation) - plusGood communication skillsTeam player willing to work in a friendly team environmentDetail-oriented with a high level of organizational skillsAble to multi-task and meet daily benchmarksdeadlines in a fast-paced and dynamic business environmentKnowledge and/or experience in a similar role in a financial services organization is preferred, but not a mustGood computer skills Hours: Full time, 40 hours per week, Monday – Friday If you are interested in this position, please send us your CV in English. Only short-listed candidates will be contacted for an interview.

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Accounts Payable Specialist with English/German Работа › Счетоводители и финансови консултанти 1 950 лв Top Skills Recruitment is a recruitment agency established by professionals with many years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our ... гр. София днес Наблюдавай Top Skills Recruitment is a recruitment agency established by professionals with many years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity. Due to the growth in our Clients business, we are looking for an Accounts Payable Specialist with English/German in a full-time position. Responsibilities: Reviewing the Aged Creditors and investigating any debit balancesAssisting with preparing invoices for paymentProcess payment-runs for vendors and staff expenses plus ad hoc payments as necessary Requirements: Previous experience of working within an accounts payable role is an advantage B2+ level of written and spoken English/German Previous experience of using an ERP systemGood attention to detailDemonstrated ability to meet deadlinesDemonstrated ability to work effectively either as an individual or member of a teamBasic to Intermediary Excel Skills Our offer: А competitive remuneration package; Sport Card; Health Card; Food allowancesCurrently work from home due to CovidAfterwards you will be based in Sofia in a combination of home based If you meet the requirements above and feel ready to dive into our clients challenging dynamics, please apply by sending your updated CV in English. With this application, you consent to the processing of your personal data for the purpose оf providing you temporarily, fixed or permanent work and providing you opportunities for recruitment and future projects to be carried out by Top Skills Recruitment in full compliance with the GDPR and all other applicable data protection laws. License for recruitment for Bulgaria: 2399 15.11.2017. License for administration and protection of personal data: 432025 23.10.2017

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Airline Reservation Specialist with German and English Работа › Администрация и офис сътрудници Are you ready to take your career to the next level? Are you ready to take your career to the next level? Airline Reservation Specialist with German and English Do you want to work for one of the biggest and well known European airline companies? If you have the motivation, relevant experience and the desire to learn and develop in a multinational corporate environment, we encourage you to read all the details below and apply for the open position. This would be the right role for you if you: - Have excellent language skills in German and English language - Have excellent communication skills - Have previous experience in a travel agency, airline reservations or similar role - this will be considered as an advantage - Have motivation for development - Are able to work on flexible shifts ABOUT YOU: - You want to be part of a team which is responsible for providing an excellent customer care service to the clients of the airline company – via phone and email - You have excellent communication skills and you would be happy to support customers with reservations and flight changes in a polite and professional manner - You want to work in friendly and positive environment - You are looking for place where you can develop yourself professionally WE WILL GIVE YOU: - Very competitive salary - Salary increases upon reached milestones - Attractive performance incentives - Other than the statutory taxes, we also offer our employees a unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; - Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications) - Monthly/Quarterly Rewards & Recognition Programs It’s not just a job, it’s your career!

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Technical Support Consultant with Danish and English for McAfee Работа › Администрация и офис сътрудници Interested in new technology and excited about improving your technical skills?Keen about practicing your language skills to grow in a competitive area?Ready to take your career to the next level?If y... гр. София днес Наблюдавай Interested in new technology and excited about improving your technical skills? Keen about practicing your language skills to grow in a competitive area? Ready to take your career to the next level? If you answered yes to these questions, we would love to meet you! Be part of our team of dedicated professionals and stand a chance to provide both customer and technical support for home and home-office users via phone, chat, and remote sessions. Our ideal candidates have: Good communication skills in Danish and English Basic technical knowledge and the ability to multitask The ability to present complex information in a simple and understandable way Excellent customer service skills In this role, you will enjoy: An excellent remuneration package with benefits such as food vouchers, compliment cards, free coffee, multisport card, relocation package, buddy program, additional health & life insurance, and much more Regular working hours (Monday-Friday) Career development opportunities Teambuilding activities A great office location at Serdika Offices An ecofriendly environment (Free parking spaces for bikes) Free scheduled transportation to Serdika offices from Orlov Most It’s not just a job, it’s your career. To apply send your CV.

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Consultant Email Support for Spotify with German and English Работа › Администрация и офис сътрудници Are you ready to take your careerto the next level?Looking to make a change TODAY?We want to meet YOU!On Spotify you can find all the music you’ll ever need – all favorite artists, albums and playlist... гр. София днес Наблюдавай Are you ready to take your career to the next level?Looking to make a change TODAY?We want to meet YOU! On Spotify you can find all the music you’ll ever need – all favorite artists, albums and playlists. Your daily soundtrack or a perfect mix throughout the day and night. Now you can be part of this team and help millions of people enjoy the music they love. This is the right opportunity for you if YOU:Have excellent language skills in German + English language (C1 level)Have excellent communication skillsHave the “it” factorPossess positive attitude and great interpersonal skillHave motivation for developmentAre creativeJoin us to:Be part of a team which support one of the biggest companies, providing legal music streaming serviceDemonstrate excellent communication skills and support the Premium users of Spotify via emailWork in a friendly and positive environment where you can develop yourself professionallyYou will get to enjoy:Work from homeA very competitive salaryAttractive performance incentivesTop-notch trainingUnique social benefits package which includes: additional health insurance, life insurance, food vouchers, gift vouchers, and transportation allowanceEmployee recognition programs It’s not just a job, it’s your career.

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Client Support Specialist with Dutch Работа › Оператори в кол център 2 750 лв At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You ... гр. София днес Наблюдавай At HRS, we believe the right job can transform a persons life and the right person can transform a business. Wee passionate about connecting our candidates with the right job for them. You are not an exception! The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients. Our partner is one of the leading outsourcing companies. They are looking for experienced and motivated specialists to join their team on the position: Client Support Specialist with Dutch Main responsibilities: • Respond to incoming questions and requests regarding invoices, payments, and tariff changes; • Handle requests and advise about sales; • Increase client satisfaction and do retention. The company offers: • Online recruitment process; • Relocation package to Sofia (Bulgaria); • Initial and ongoing training; • Excellent remuneration; • Additional medical insurance; • Opportunities for career growth; • Dynamic and friendly work environment; • Team events and team building; • Working hours: Monday - Friday; • Central office location. Job requirements: • Fluent level of Dutch (level: C1); • Good level of English (level: B1-B2); • Experience as customer support is an advantage; • Higher education diploma; • Excellent communication skills and a positive attitude; • Good knowledge of MS Office and CRM systems. Apply NOW and join the international team! All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

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Danish Speaking Support Specialist гр. София, Център днес Постоянна

www.olx.bg

Armenian Speaking Support Specialist гр. София, Център днес Постоянна

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Junior Reporting Specialist fluent in English for HP account Работа › IT специалисти и програмисти 1 750 лв We're hiring and are looking to connect with you to help us ensure a smooth business process as a Junior Reporting specialist with TTEC in Sofia, Bulgaria.Accepting digital applications for your prote... гр. София днес Наблюдавай Were hiring and are looking to connect with you to help us ensure a smooth business process as a Junior Reporting specialist with TTEC in Sofia, Bulgaria.Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us.Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and its more relevant than ever before in todays environment. We know were stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTECWe help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.As a TTEC Customer Experience Champion, Youll Enjoy:Competitive annual base salary;Continuous paid training on the latest technology;Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements;20 Annual leave days;Relaxing room;Potential for rapid advancement in many fields, and throughout 17 countries!What Youll be Doing:As a Junior Reporting specialist, you will be responsible for for delivery of regular and ad-hoc enterprise level reports as requested by the management team. We strive on offering the very best levels of service and believe in "what we say and how we say it" leaves a lasting impression. Therefore, we will provide you with all the necessary tools, training and confidence needed to do a great job.On a typical day, youll: Manage operational reporting, for your assigned functional area, of regular and ad-hoc reports and ensure publications according to SLA;Apply proper data quality control;Maintain day-to day communications with report end users;Perform on request data & root cause analysis for your reports;Adapt existing reports to new organizational and business requirements (MoC for minor modifications);Maintain accurate and up-to-date documentation (work instructions);Create and maintain databases to support report generation;Act as back-up on operational activities to the Reporting Specialists within the team. Why You? What You Bring:Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following:Fluency in English;Degree in Computer Science or Business orientated subject, ideally with an Analytical bearing is a plus;Very good knowledge of SQL for data retrieval, MS Access and MS Excel including the development of macros, pivot tables and automated charts, excellent knowledge of MS Word and PowerPoint;Supply chain and/or customer service experience is a plus.TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But dont take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.

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Live chat specialist – French and English – Day Shift Работа › Оператори в кол център The role: The role: Live chat specialist – French and English – Day ShiftWe are looking for Live chat specialist – French and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include:Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

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Live chat specialist - German and English - Day Shifts Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – GERMAN AND ENGLISH – DAY SHIFTSWe are looking for a Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting b... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – GERMAN AND ENGLISH – DAY SHIFTSWe are looking for a Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FORYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.YOUR PACKAGE WILL INCLUDE: Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

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Live Chat Specialist - Greek and English - Day Shifts Работа › Оператори в кол център Live Chat Specialist - Greek and English - Day ShiftsBulgaria, SofiaPermanentWe are looking for Live chat specialist – Greek and English to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday – Sunday.The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries;• You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements;• Always providing fast, accurate, thorough and friendly responses;• You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management;• It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services;• You will be willing to know the business in depth by being involved in projects and task groups;• Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Greek and English;• Customer – obsessed;• Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;• Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics;• Additional skills bonuses (600 BGN) up to 3 times per year;• Health and dental insurance for you, your partner and your children (if you all live at the same address);• 250 BGN Personal interest allowance to let you learn something new or pursue a hobby;• 490 BGN for Home Office furniture;• 1000 BGN as congratulations if you have a baby whilst you work for us;• In-house training and development to develop your skills, progressing your career;• Contribution towards your transportation and lunch expenses;• Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;• Sports program and social events; including our sensational summer and Christmas parties;• Free fresh fruit, snacks and drinks in the office;• Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoom face-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law. We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact us.Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

bazar.bg

Live chat specialist - Italian and English - Day Shifts Работа › Оператори в кол център THE ROLE: Live chat specialist – Italian and English – Day ShiftsWe are looking for Live chat specialist – Italian and English to join our busy data-driven team based in Sofia, Bulgaria. It is a day s... гр. София днес Наблюдавай THE ROLE: Live chat specialist – Italian and English – Day ShiftsWe are looking for Live chat specialist – Italian and English to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

bazar.bg

Live chat specialist - Russian and English – Day Shifts Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – RUSSIAN AND ENGLISH – DAY SHIFT We are looking for Live chat specialist – Russian and English to join our busy customer support data-driven team based in Sofia, Bulgar... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – RUSSIAN AND ENGLISH – DAY SHIFT We are looking for Live chat specialist – Russian and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.YOUR PACKAGE WILL INCLUDE:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

bazar.bg

Live chat specialist - Italian and English - Day Shifts Работа › Оператори в кол център THE ROLE: Live chat specialist – Italian and English – Day ShiftsWe are looking for Live chat specialist – Italian and English to join our busy data-driven team based in Sofia, Bulgaria. It is a day s... гр. София днес Наблюдавай THE ROLE: Live chat specialist – Italian and English – Day ShiftsWe are looking for Live chat specialist – Italian and English to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

bazar.bg

Technical Support Engineer with Spanish and English for McAfee Enterprise Работа › Администрация и офис сътрудници Love technology? Bilingual with strong Spanish and English communication skills? We have the perfect opening for you! Join us as an Enterprise Technical Support Engineer and stand a chance to develop ... гр. София вчера Наблюдавай Love technology? Bilingual with strong Spanish and English communication skills? We have the perfect opening for you! Join us as an Enterprise Technical Support Engineer and stand a chance to develop your IT skills while working with experts in the field of technology for a very dynamic team! In this role, you get to: ∙ Provide end-to-end complex technical support for issues logged in the ticketing system by telephone and email ∙ Resolve technical questions and inquiries from customers, partners, and field reps by answering technical questions/problems and creating appropriate workarounds or solutions to these problems ∙ Provide answers to clients by identifying problems, researching answers, and delivering a solution. ∙ Follow up with customers on the progress of their issues ∙ Work in a fast-paced technical environment and multi-task on various customer issues ∙ Test and evaluate new product releases after a training ∙ Learn about new product features and upskill your technical expertise in a wide range of products ∙ Ensure high customer satisfaction by providing a professional service and swift resolution to all customer issues Our ideal candidates have: ∙ Excellent Spanish communication skills (B2 or above) and moderate proficiency in English ∙ Excellent problem-solving skills ∙ An analytical thinking capability and the ability to multitask ∙ The ability to resolve complex problems with a positive and professional demeanor ∙ The desire to work with related hardware systems in an enterprise environment ∙ A strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment . Knowledge or prior experience with 2 or more of the following technologies: Networking, Security, Active directory, Linux or Windows Servers. The Sutherland life: ∙ A fun and fast-paced enterprise work environment ∙ Learning and career development opportunities ∙ Competitive salary ∙ Excellent social benefits package ∙ Promote-from-within advancement opportunities ∙ Employee recognition programs ∙ Teambuilding and social activities, and participation in voluntary work and charity causes ∙ Buddy system for new hires and relocation packages ∙ Great office locations ∙ Work from home opportunity The information provided by you is personal and will be protected. Only the shortlisted candidates will be contacted.

bazar.bg

Live chat specialist - Romanian and English – Night Shift Работа › Оператори в кол център The role: Live chat specialist – Romanian and English – Night ShiftWe are looking for Live chat specialist – Romanian and English to join our busy customer support data-driven team based in Sofia, Bul... гр. София вчера Наблюдавай The role: Live chat specialist – Romanian and English – Night ShiftWe are looking for Live chat specialist – Romanian and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a Night shift role (4 nights/11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Romanian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include:Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table;What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

bazar.bg

Live chat specialist – French and English – Night Shift Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – FRENCH AND ENGLISH – NIGHT SHIFTWe are looking for Live chat specialist – French and English to join our busy customer support data-driven team based in Sofia, Bulgari... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – FRENCH AND ENGLISH – NIGHT SHIFTWe are looking for Live chat specialist – French and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a Night shift role (4 nights/11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FORYOUR EXPERIENCE:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:• You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. YOUR PACKAGE WILL INCLUDE:Discretionary annual performance bonus based on personal and company metrics;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; WHAT HAPPENS NEXT? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: TALENT@STARSGROUP.COM Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

bazar.bg

Live chat specialist – French and English – Fixed late shift Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – FRENCH AND ENGLISH – FIXED LATE SHIFTWe are looking for Live chat specialist – French and English to join our busy customer support data-driven team based in Sofia, Bu... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – FRENCH AND ENGLISH – FIXED LATE SHIFTWe are looking for Live chat specialist – French and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FORYOUR EXPERIENCE:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:• You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. YOUR PACKAGE WILL INCLUDE:Discretionary annual performance bonus based on personal and company metrics;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; WHAT HAPPENS NEXT? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: TALENT@STARSGROUP.COM Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

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Live chat specialist - Russian and English – Fixed Late Shift Работа › Оператори в кол център THE ROLE: Live chat specialist – Russian and English- Fixed Late ShiftWe are looking for Live chat specialist – Language and English to join our busy customer support data-driven team based in Sofia, ... гр. София днес Наблюдавай THE ROLE: Live chat specialist – Russian and English- Fixed Late ShiftWe are looking for Live chat specialist – Language and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

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LIVE CHAT SPECIALIST - ITALIAN AND ENGLISH - FIXED LATE SHIFT Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – ITALIAN AND ENGLISH – FIXED LATE SHIFTWe are looking for Live chat specialist – Italian and English to join our busy customer support data-driven team based in Sofia, ... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – ITALIAN AND ENGLISH – FIXED LATE SHIFTWe are looking for Live chat specialist – Italian and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both! We will kit you out to work from home but know that working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.WHY WE NEED YOUWe are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries;You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements;Always providing fast, accurate, thorough and friendly responses;You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management;It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services;You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?YOUR EXPERIENCE:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English;Customer – obsessed;Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?Our experience-based salaries are competitive, and we provide advice and dedicated assistance to those moving to Sofia.Your package will include:Health and Dental Insurance for you, your partner and your children (if you all live at the same address)A personal interest allowance to let you learn something new or pursue a hobbyA great yearly bonus based on performanceAdditional skills bonuses (600 BGN) up to 3 times per year;Looking to extend your family? You will receive a cash gift of 1,000 BGN for your new addition whilst working for usPersonal e-learning courses and training supporting the development in your career25 days annual leaveA sports’ card membership valid across the countryIn-house yoga and gymnastic classes, as well as dancesDiscounts as a compliment form us among different servicesFree snacks, fruits and drinks in the officeABOUT THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.comPlease note we cannot accept general applications; this inbox is just for providing support to those who need it.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.WANT A SEAT AT THE TABLE? APPLY NOW!We will aim to respond to you as soon as possible. If you’re the right fit for the role, you will be invited to a phone/zoom interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Find your passion with PokerStars

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Back Office Support Consultant with French or German and English (C1) (work from home) Работа › Администрация и офис сътрудници 2 400 лв Astrea Recruitment was founded in 2007 with one principal mission – to be different.We transformed this vision into a key driver of our efforts to be always available when our clients or partners need... гр. Добрич днес Наблюдавай Astrea Recruitment was founded in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. Our partners are increasing continuously and their satisfaction is the best business card for us. For one of our clients – one of the top companies in the online entertainment industry – we are looking for anBack Office Support Consultant with French or German and English (work from home) who could join their team of client support experts. Essential duties and responsibilities: * Communicate with users through non-voice-based channels – emails and chat sessions; * Report and escalate complex inquiries to the respective supervisor; * Provide consistent customer service and follow the established data protection procedures; * Enhance the level of support by building strong client relationships; * Contribute to the friendly work environment and communicate effectively. Requirements: * Fluency in French or German and English; * Previous experience in customer service is an advantage; * Great soft skills and friendly attitude; * Strong PC literacy is a must; * Enthusiasm for gaming. Our client’s offer: * Fully remote recruitment process; * WORK FROM HOME; * Attractive salary and extra employee benefits; * Friendly team and productive atmosphere; * Healthy working environment and work/life balance. If you are interested, challenged and convinced you are the right candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. SM_BOSCC) Only the shortlisted candidates will be contacted in a timely manner. All the information is protected by the Commission for the Protection of Personal Data (Astrea Recruitment. - reg No 1809)

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Language Support Specialist - German Speaker | Online Interviewing Process Работа › Оператори в кол център FXCM Support EAD is a subsidiary of FXCM Group. The FXCM group of companies (collectively, the "FXCM Group") is a leading provider of online foreign exchange (forex) trading, CFD trading, spread betti... гр. София днес Наблюдавай FXCM Support EAD is a subsidiary of FXCM Group. The FXCM group of companies (collectively, the "FXCM Group") is a leading provider of online foreign exchange (forex) trading, CFD trading, spread betting and related services. Our mission is to inspire global traders with access to the worlds largest and most liquid market. By offering the most innovative trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market. We are seeking career minded, experienced and motivated individuals for full-time position in the Operations department in our Sofia office, which was established in 2012. This role is primarily focused on conducting KYC and back office transaction processing. Note that direct customer communication will be limited to email correspondence and the role will not require you to provide chat or phone support. Primary responsibilities includes (not limited to):Processing and activating new currency trading accountsReviewing client applications and supporting documentationBack office operations: Processing account maintenance requests and transactions (withdrawals, transfers, deposits)Posting deposits (credit card, wires, online checks)Customer service and correspondence (primarily via email)Projects and miscellaneous assignmentsRequirements:Fluency in German - (written and verbal)Fluency in English – (written and verbal)Good communication skillsTeam player willing to work in a friendly team environmentDetail-oriented with a high level of organizational skillsAble to multi-task and meet daily benchmarksdeadlines in a fast-paced and dynamic business environmentKnowledge and/or experience in a similar role in a financial services organization is preferred, but not a mustGood computer skills Hours: Full time, 40 hours per week, Monday – Friday If you are interested in this position, please send us your CV in English. Only short-listed candidates will be contacted for an interview.

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Entry-Level Technical Support Specialist with German (Fully Remote) Работа в Чужбина › Други страни 3 000 лв At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not ... Извън страната днес Наблюдавай At HRS, we believe the right job can transform a persons life and the right person can transform a business. Were passionate about connecting our candidates with the right job for them. You are not an exception! The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients. Our partner is one of the leading outsourcing companies in Bulgaria. They are looking for an Entry-Level Technical Support Specialist with German (Fully Remote) to join their team in Bulgaria. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users. Main Responsibilities: Performing technical support of company employees via email, chat and phone; Providing general technical guidance and assistance in problem-solving to corporate users from international companies ; Diagnosing and resolving technical issues, related to laptops, desktops, tablets, phones, routers, Microsoft office package and other applications; Troubleshooting email, VPN and other issues. The Client Offers: Excellent salary; Annual bonuses; [email protected]; Flexible or Standard working time; Social Benefit Package; Nice and friendly multicultural atmosphere; Free courses in this field; Real chances to develop professionally in the company according to ones preferences; This would be the right role for you if you: Have excellent verbal and written German (C1/C2 Level); Good English level (B1 - B2 Level); Very good skills with MS Office, VPN, Outlook is a must; Previous experience in technical support will be considered as an advantage but is not a must. Apply and you will get the full broad information about your possibilities with HRS Bulgaria! All applications will be treated strictly confidential. Only short-listed candidates will be contacted

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IT Support Support informatique (French/Français) Работа › IT специалисти и програмисти 2 500 лв MyPriorIT est une société informatique basée à Sofia qui assure le support et la supervision pour d'autres sociétés basées en France.Description du poste :Nous recherchons un technicien/administrateu... гр. София днес Наблюдавай MyPriorIT est une société informatique basée à Sofia qui assure le support et la supervision pour dautres sociétés basées en France. Description du poste : Nous recherchons un technicien/administrateur système pour entretenir, mettre à niveau et gérer des logiciels, des postes de travail et des serveurs.Lautonomie est une compétence nécessaire pour ce poste.Vous devrez être en mesure de diagnostiquer et de résoudre les problèmes rapidement.Vous devez également avoir un bon relationnel.Votre objectif sera de vous assurer que les infrastructures fonctionnent de manière fluide et efficace. Responsabilités : Installer et configurer les logiciels et le matérielMaintenir les serveurs et les outilsConfigurer les comptes et les postes de travailSurveiller les performances et maintenir les systèmes en fonction des exigencesRésoudre les problèmes et les pannesRédiger et mettre à jour des bases de connaissances Conditions : Convient aux candidats juniorsMaîtrise du français (langlais sera également apprécié)Expérience avec les bases de données et les réseaux (LAN, WAN) serait un plusAutonomie dans la gestion et la résolution des incidentsExcellentes compétences en communication Ce que propose lentreprise : Opportunité demploi stable et dévolution de carrièreSalaire attractif Merci denvoyer votre CV en français !

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Customer Service Expert (m/w/d) Работа › Оператори в кол център 2 100 лв Wir suchen ab sofort 100 Customer Service AgentenKundenberater für unseren Standort in Burgas!Wir, die gevekom GmbH, sind eine Dialogmanufaktur mit Leidenschaft und Herz für den Kundenservice. Mit S... гр. Бургас днес Наблюдавай Wir suchen ab sofort 100 Customer Service AgentenKundenberater für unseren Standort in Burgas! Wir, die gevekom GmbH, sind eine Dialogmanufaktur mit Leidenschaft und Herz für den Kundenservice. Mit Stimme, Persönlichkeit, Ausstrahlung und pfiffiger Wortakrobatik wecken wir jede Minute Emotionen bei den verschiedensten Kunden unserer Auftraggeber - und das über 80.000 mal am Tag per Call, Mail oder Messenger. Agilität, Innovation, Qualität und eine wertschätzende Unternehmenskultur lässt die Gevekom GmbH seit 2006 stetig wachsen und überzeugt täglich über 1.600 Mitarbeiter und mehr als 60 Auftraggeber an sechs nationalen und vier internationalen Standorten. #Was bieten wir dir neben einen spannenden, abwechslungsreichen und kreativen Job? unbefristete Anstellung24 Tage Urlaub im Jahrmonatliches Gehalt von 1.600 BGN nettoEinstiegsbonus* in Höhe von 500 BGN nettodiverse Firmen- und Teameventssicherer und moderner Arbeitsplatz mit Home Office Möglichkeit und flexiblen ArbeitszeitenFort- und Weiterbildungsmöglichkeiteneine Zusatzversicherung, Essenskarten und vieles mehr... #Was ist dein zukünftiger Job? Du bist erster Ansprechpartner für unsere Kunden und hilfst ihnen bei Fragen rund um Produkte, Dienstleistungen, Bestellungen, Lieferungen, Retouren und Zahlungsverkehr. Du bist in der Annahme von Bestellungen tätig und bearbeitest E-Mails und Tickets für die Kunden unserer Auftraggeber. Außerdem erwartet dich eine vielseitige Projektlandschaft, wo du deine Talente ausleben kannst! #Wie sicherst du dir diesen Job? viel Spaß und positive Energie beim telefonischen Kundenkontaktschnelle Auffassungsgabedeutsche Sprache und Schrift (mind. C1 Niveau)kommunikationsstark und ein Talent am TelefonSpaß am Kundenservice und ein echter Team-Player Wir haben dich überzeugt und du willst mehr erfahren? Dann sollten wir uns endlich kennenlernen! Sende uns Deine Bewerbungsunterlagen direkt zu! Wir freuen uns auf Dich!

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Customer Service Expert Работа › Администрация и офис сътрудници 2 000 лв Wir suchen ab sofort 100 Wir suchen ab sofort 100 Customer Service Expert´s für unseren neuen Standort in Burgas! Wir, die gevekom sind seit August 2020 in Varna gestartet und beschäftigen derzeit über 80 Mitarbeitende im Bereich Customer Service. Unserer Erfolgsstory geht weiter und du kannst ein Teil dieser Geschichte werden! Bewirb dich jetzt bei uns! Was bieten wir dir neben einen spannenden, abwechslungsreichen und kreativen Job?unbefristete Anstellung24 Tage Urlaub im Jahrmonatliches Gehalt von 1.600 BGN nettodiverse Firmen- und TeameventsZusatzversicherungsicherer und moderner Arbeitsplatz mit Home Office MöglichkeitFort- und Weiterbildungsmöglichkeiten Was ist dein zukünftiger Job? Du bist erster Ansprechpartner für unsere Kunden und hilfst ihnen bei Fragen rund um Produkte, Dienstleistungen, Bestellungen, Lieferungen, Retouren und Zahlungsverkehr. Du bist in der Annahme von Bestellungen tätig und bearbeitest E-Mails und Tickets für die Kunden unserer Auftraggeber. Wie sicherst du dir diesen Job?viel Spaß und positive Energie beim telefonischen Kundenkontaktschnelle Auffassungsgabedeutsche Sprache und Schrift (mind. C1 Niveau)kommunikationsstark und ein Talent am TelefonSpaß am Kundenservice und ein echter Team-Player Wir haben dich überzeugt? Dann sende uns jetzt deine Bewerbungsunterlagen zu und wir freuen uns auf ein Kennenlernen mit dir!

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Customer Service Advisor with Dutch Работа › Оператори в кол център 3 000 лв Our partner is one of the leading outsourcing company. They are looking for a Dutch speaking candidate to to join their team as it is expanding.The person will have the opportunity to build a good pro... гр. София днес Наблюдавай Our partner is one of the leading outsourcing company. They are looking for a Dutch speaking candidate to to join their team as it is expanding.The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.HRSs mission is to connect Bulgarian human capital with the best employers.Let us find your better job and help you grow. Apply now!Main Responsibilities:The main focus of the role is providing general support to the clients via phone and email regarding the usage of the platform;Resolving and investigating various cases and escalating them to the responsible departments;The client offers:Excellent salary for graduates or junior professionals;Exciting work environment with a lot of extras;Great office location;Working from Monday to Friday.Free courses in this field;Real chances to develop professionally in the company according to ones preferences.This would be the right role for you if you:Have excellent verbal and writtenDutch (C1/C2 Level);Very good English level (B2/C1 Level);Have excellent communication skills;Are a reliable individual with a positive attitude;You feel excited seeing this job ad and you are impatient to apply.Apply and you will get the full broad information about your possibilities with HRS Bulgaria!All applications will be treated strictly confidential.Only short-listed candidates will be contacted.HRS Bulgaria has License 2361/15.09.2017

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Spanish Inbound Customer Service Advisor – About You Работа › Администрация и офис сътрудници Are you the one who always gives fashion tips to your family and friends? Are you the one who is always busy making the right match for your outfit? Would you also like to help others in this? Do you ... гр. София днес Наблюдавай Are you the one who always gives fashion tips to your family and friends? Are you the one who is always busy making the right match for your outfit? Would you also like to help others in this? Do you get energy from the following keywords: fashion, shoes, beauty & accessories? Then we are looking for you! Then dont wait too long, read on!We are growing!Our brand-new client is a fashion e-commerce retailer with online shops in many European countries. What we need is:We are looking for experienced fashion advisors who would not hesitate to go the extra mile for our customers. As a representative of the brand, you will be expected to deliver high-quality customer service through phone, mail and social media. Our advisors will also work to improve sales and brand loyalty while handling enquiries including order taking, product information, tracking deliveries, returns, sizing etc.We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided. What you need to have is:Affinity with Fashion and e-commerceFluency in Spanish, both written and verbal.Advanced level of EnglishAbility to work on flexible shiftsStrong computer skills and sense of accuracyWillingness to work with customers over the phoneWork experience in a call center is a plus What do you get from us?Competitive salaryA bright, modern and exciting place to work, with excellent staff facilitiesPerformance related payMedical planLife insuranceVarious career development opportunitiesAnnual reward and recognition eventsHoliday payTeam and Concentrix events About us:Concentrix Corporation (Nasdaq: CNXC) is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. We are Different by Design.

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French & Arabic Speaking Customer Service Representative Работа › Администрация и офис сътрудници Guided by 35+ years of experience and a customer-obsessed approach, Sitel offers tailored customer care solutions and is redefining and transforming the contact center and the associate experience. Si... гр. София днес Наблюдавай Guided by 35+ years of experience and a customer-obsessed approach, Sitel offers tailored customer care solutions and is redefining and transforming the contact center and the associate experience. Sitel’s 80,000 passionate and talented associates support more than 450 clients in 50+ languages from more than 120 facilities strategically located in 29 countries. Experience is everything at Sitel Group – it’s what sets us apart from the rest. Our office in Sofia is based near the city center and employs more than 800 people, supporting 32 languages all around the world. For one of our campaigns, we are looking for passionate and customer oriented French & Arabic speaking customer service representative. Your Tasks: Servicing customers from the Arabic speaking countries and France who are using the products of our clients.Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with the key performance indicators in French. Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to 40 customer telephone contacts a day. Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with our 11 key performance indicators. Working independently to find information to exceed customers’ expectations. Navigating multiple systems simultaneously in order to update e-records promptly and accurately. Proactively provide support and assistance to colleagues and work together as a team to provide feedback and suggestions to help the company grow & retain its customer base. Maintain confidentiality in receiving and recording payments and reporting any discrepancies regarding information or system faults in line with operational procedure. We are looking for employees meeting the following requirements: Highschool or University degree ( sales and economy education is an advantage). Excellent conversational and written knowledge in French. Excellent knowledge in Conversational and written knowledge in Arabic. Good knowledge both written and spoken in English for conducting internal trainings, as well as working with company computer programs. Experience in a contact center or customer facing role. Demonstrate excellent customer care skills. Willing to go above and beyond to deliver an excellent customer experience. Able to maintain composure when interacting with a diverse range of telephone callers who can become difficult or distressed. Can adapt quickly to changes in products, process and technology. Proven track record of excellent attendance and time-keeping. Basic knowledge of all MS office tools (Word, Excel, PowerPoin.t, Access, Outlook). SITEL Bulgaria offers you: Competitive remuneration scheme. Social package including: additional healthcare insurance, gift vouchers, social team activities. To join a young and dynamic team in multinational environment. Opportunities for long-term professional career. Entitlement to company internal training and development accordingly global standards. Friendly and accessible office location. If you are interested, we will be glad to receive your application

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Remote Non-voice Customer Care Representative with German, French, Italian or Spanish Работа › Оператори в кол център 2 450 лв Upright Talent Services ltd. is a boutique Staffing & Recruitment company that works cross-industry with the leading companies within the space of BPO and ITITO. We strive to bring the best oppor... гр. София днес Наблюдавай Upright Talent Services ltd. is a boutique Staffing & Recruitment company that works cross-industry with the leading companies within the space of BPO and ITITO. We strive to bring the best opportunity to each individual we speak with and aim to maximize the potential of each encounter. Currently we are helping one of our key clients establish a new Customer Care team for a rising star within the FinTech domain, that will focus on ensuring excellent customer service and client satisfaction. Main Requirements: • Fluency in German, French, Italian or Spanish - C1 level and above; • Advanced level of English - B2-C1; • Strong communication and social skills; • Good analytical capabilities and a problem-solving mindset; • Previous experience in a Customer-facing role will be considered an advantage; Main Responsibilities: • Respond to Customer inquiries by written communication - chat & e-mail; • Provide accurate, efficient resolutions to client issues, and resolve customer issues in a timely and responsible manner; • Work with end clients of a rising star within the FinTech domain; • Logging client cases onto database and help improve the overall team performance. What our client offers: • Permanent contract; • Competitive remuneration and excellent social package, including a Sports Card; • Flexible working hours - including late and weekend shifts; • Permanent Home OfficeWork at Home; • Team spirit and an excellent work environment; • Additional Medical plan & Life Insurance; • Excellent Learning & Development program, with the opportunity to grow further into the technical domain. If you are interested in the position, send across your updated CV in English, and we will contact you shortly to provide further detail. (Please do not forget to add the Reference Number: NS_RNCC). Approved candidates will be contacted in a timely manner. All the information is protected by the Commision for the Protection of Personal Data (Upright Talent Services Ltd. reg. № 2891).